Vitamin and Body Care Assistant
3 days ago
We are seeking a highly motivated and detail-oriented Vitamin and Body Care Assistant to join our team at Natural Grocers. As a key member of our vitamin and body care department, you will be responsible for providing exceptional customer service, maintaining accurate inventory levels, and assisting with department operations.
Key Responsibilities- Provide World Class Customer Service and a positive customer experience as the number one priority daily.
- Assist the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels.
- Assist the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing.
- Ensure all in-stock products/conditions meet company standards.
- Offer and follow up on special orders.
- Merchandising shelves, endcaps and dynamic displays.
- Assist in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
- Assist in training and monitoring of department personnel including assigning and following up on tasks.
- Conduct active and passive demos.
- Working with the department managers to address performance issues within the department.
- Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
- Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
- High School diploma, GED or equivalent preferred.
- 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
- 1 year of experience supervising others preferred.
- 1 year of experience in vitamins/supplements preferred.
- Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
- Ability to manage changing priorities and to stay focused with the task at hand.
- Possess a sense of urgency in the completion of tasks.
- Possess excellent customer service skills.
- Highly organized with great attention to detail.
- Ability to take direction and follow through.
- Must be cashier trained and able to count currency.
- Proficient in MS Word, Excel and Outlook
Natural Grocers offers a comprehensive benefits package to our Crew members, including:
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Paid Nutrition Education
- good4u Crew Member Discount
- {N}power Program (customer appreciation and rewards program)
- Regular, Scheduled Pay Increases
- Advancement Opportunities and Career Development
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
- Full-Time Crew Members (30+ hours/week)
- Medical, Dental and Vision Insurance
- Paid Parental Leave
- Paid Medical Leave (through company paid short-term disability insurance)
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
- Retirement Savings Plan (401k) with discretionary Company Match
- Healthcare and Dependent Care Flexible Spending Account (FSA)
- Health Savings Account (HSA) with Company Match
Natural Grocers is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating a workplace that is inclusive and respectful of all employees.
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