Enrollment Services Representative

16 hours ago


San Jose, California, United States Carrington College Full time
About the Role

Carrington College is seeking a highly motivated and customer-focused Enrollment Services Representative to join our team at our San Jose campus.

As an Enrollment Services Representative, you will play a critical role in encouraging prospective students to pursue higher education and achieve professional success. You will work closely with the admissions team to provide supervisory support and coaching, ensuring compliance and performance in meeting campus start goals.

Key Responsibilities:

  • Provide exceptional customer service to prospective students, understanding their needs and interests to match them with Carrington College career education programs.
  • Support and guide students throughout the enrollment process, ensuring a seamless and engaging experience.
  • Collaborate with the admissions team to achieve campus start goals, providing coaching and support as needed.
  • Develop and maintain relationships with students, faculty, and staff to promote a positive and supportive learning environment.

What We Offer:

  • A competitive starting pay range of $30-$33 per hour.
  • A comprehensive benefit program, including medical, dental, and vision coverage, flexible spending and health savings accounts, and company-paid life insurance.
  • Two to three weeks of paid vacation and eleven paid holidays.
  • State-compliant sick leave, disability insurance, and a 401k profit-sharing plan with a discretionary match.
  • Tuition assistance to employees.

Requirements:

  • An Associate degree from an accredited institution is preferred.
  • Previous sales and/or customer service experience is required.
  • Demonstrated successful multi-tasking and time management skills in a fast-paced environment.
  • Excellent interpersonal, written, and oral communication skills are essential.
  • Proficiency with Microsoft Office Suite is required.

We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees. If you are a motivated and customer-focused individual who is passionate about education, we encourage you to apply for this exciting opportunity.



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