Customer Care Representative
2 weeks ago
Covid-19 Update: Magellan Health is prioritizing the health and safety of our employees, members, providers, and customers in light of the ongoing COVID-19 pandemic. For more information on the resources available to our team, please refer to our internal communications.
Vaccination Requirement: Candidates in positions related to federal contracts must be fully vaccinated against COVID-19 prior to employment, unless a legal exemption applies. If you are selected for an interview, your Talent Acquisition Consultant will provide details regarding vaccination requirements and safety protocols specific to the role.
About Our Customer Service Team: At Magellan Health, we are dedicated to the well-being of every individual we serve. Our Customer Service team plays a crucial role in delivering exceptional support to both internal and external clients.
Joining our customer service department means you will have the chance to:
- Address customer administrative inquiries.
- Manage risk-related issues tied to case management.
- Process appeal requests efficiently.
- Build and maintain relationships with key health plans and provider networks.
We provide various opportunities in customer service, workforce management, claims processing, provider relations, appeals handling, and project management. This allows you to engage in meaningful work while knowing your contributions are valued within an organization that makes a significant impact.
If you are passionate about assisting customers, resolving member and provider concerns, or managing projects of varying scales, we have a position for you within our operations.
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