Field Operations Director
3 days ago
Estimated Salary: $120,000 - $180,000 per year
About the PositionWe are seeking an experienced Field Service Manager to join our team at Astec Industries. The successful candidate will oversee Field Service Technicians, ensure Astec equipment operates efficiently, and provide excellent customer service.
Key Accountabilities- Direct the Service Department in line with Astec policies, goals, and objectives, and represent the department at management-level staff meetings.
- Collaborate with cross-functional teams to achieve company goals and maintain a safe and healthy work environment.
- Evaluate the performance of the Service Department against planned objectives and communicate patterns of production quality to engineering and other departments.
- Provide constructive feedback and coaching to Field Service Technicians to enhance their skills and performance.
- Associate's or Bachelor's degree in management or a relevant field of study, or equivalent training and work experience.
- Minimum of five (5) years of parts or service experience and three (3) years of team management experience.
- Effective communication skills, strong problem-solving capabilities, and proficiency in Microsoft Office Suite.
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