Dental Office Coordinator

3 weeks ago


Delmar New York, United States 1st Advantage Dental - Bethlehem Full time
About 1st Advantage Dental - Bethlehem

1st Advantage Dental - Bethlehem is a unique dental practice that thrives on collaboration, communication, and community. Our team of 16 professionals is dedicated to providing exceptional patient care and experiences.

Job Summary

We are seeking a highly motivated and organized Dental Receptionist to join our team. As a key member of our front office, you will be responsible for managing patient schedules, handling phone calls, and maintaining accurate records.

Responsibilities:
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay
Qualifications:
  • Minimum Qualifications
    • Experience working in a fast-paced and customer-centric environment
    • Excellent communication and organizational skills
  • Preferred Experience
    • 1+ years of experience in a dental or medical setting
    • 1+ years of experience with insurance billing and accounts receivable
    • Dentrix or other dental software experience
Physical Requirements:
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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