Dental Office Coordinator
3 weeks ago
1st Advantage Dental - Bethlehem is a unique dental practice that thrives on collaboration, communication, and community. Our team of 16 professionals is dedicated to providing exceptional patient care and experiences.
Job SummaryWe are seeking a highly motivated and organized Dental Receptionist to join our team. As a key member of our front office, you will be responsible for managing patient schedules, handling phone calls, and maintaining accurate records.
Responsibilities:- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team to implement Heartland Dental systems to optimize office potential
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay
- Minimum Qualifications
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- Preferred Experience
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
- Ability to perform essential duties satisfactorily with or without reasonable accommodation
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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