Quality Assurance Specialist

1 week ago


Georgia, United States Smartcop, Inc. Full time

Quality Assurance Role at SmartCOP, Inc.

We are seeking a skilled Quality Assurance Analyst to contribute to our team at SmartCOP, Inc. As a QA Engineer, you will be part of a small development team responsible for our Records Management System software used by law enforcement and conservation enforcement agencies nationwide.

Key Responsibilities:

  • Conduct thorough testing of software products prior to release, ensuring they meet quality standards.
  • Document software bugs and enhancements, providing detailed reports for the development team.
  • Collaborate with the Support Team to troubleshoot reported issues and implement solutions to resolve them.
  • Develop and execute in-depth test scripts to identify and resolve software defects, working closely with internal and external resources as needed.
  • Manage test activity schedules and coordinate the usage and availability of test environments and facilities.

Requirements:

  • Excellent verbal and written communication skills, with the ability to effectively communicate with team members and stakeholders.
  • Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows Operating Systems.
  • Proficiency with Microsoft Office software programs and the ability to effectively use software applications for data entry, data analysis, word processing, presentations, and calculations.
  • Bachelor's degree in Computer Science or Engineering.
  • Working knowledge of SQL and database concepts, as well as client-server, web, and mobile application knowledge.
  • Agile experience and source control experience.
  • Prior law enforcement experience, preferably with SmartCOP software, is a plus.
  • Knowledge of software quality assurance practices and principles, with the ability to apply them effectively.
  • Excellent diagnostic and problem-solving skills, with the ability to develop logical, documented recommendations and work with the development team to resolve issues.

About SmartCOP, Inc.

SmartCOP, Inc. is a leading provider of Records Management System software for law enforcement and conservation enforcement agencies. Our software is designed to help agencies manage their records efficiently and effectively, and we are committed to providing the highest level of quality and support to our customers.



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