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Quality Assurance Specialist
2 months ago
Quality Assurance Role at SmartCOP, Inc.
We are seeking a skilled Quality Assurance Analyst to join our team at SmartCOP, Inc. As a QA Engineer, you will be part of a small development team responsible for our Records Management System software used by law enforcement and conservation enforcement agencies nationwide.
Key Responsibilities:
- Conduct thorough testing of software products prior to release, ensuring they meet quality standards.
- Document software bugs and enhancements, providing detailed reports for the development team.
- Create product release notes, highlighting new features and improvements.
- Present live demonstrations of new release features to customers and peers, showcasing the software's capabilities.
- Collaborate with the Support Team to troubleshoot reported issues and apply solutions to resolve them.
- Develop and execute in-depth test scripts to identify and resolve software defects, working closely with internal and external resources as needed.
- Monitor and report the progress of defect resolution throughout the software development life cycle.
- Establish and manage test activity schedules, coordinating the use and availability of test environments and facilities.
Requirements:
- Excellent verbal and written communication skills, with the ability to effectively communicate with team members and stakeholders.
- Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows Operating Systems.
- Proficiency with Microsoft Office software programs and the ability to effectively use software applications for data entry, data analysis, word processing, presentations, and calculations.
- Bachelor's degree in Computer Science or Engineering.
- Working knowledge of SQL and database concepts.
- Client/Server, Web, and Mobile application knowledge.
- Agile experience.
- Source control experience.
- Prior law enforcement experience, preferably with SmartCOP software.
- Knowledge of software quality assurance concepts and practices.
- Effective testing skills, including test planning and execution, and the ability to identify software defects using test methodologies.
- Excellent diagnostic and problem-solving skills, with the ability to develop logical, documented recommendations and work with the development team to resolve issues.
- Detail-oriented, with an aptitude for facilitating the removal of defects from software development teams.
