Fine Mexican Food Products Customer Service Director

3 days ago


Riverside, California, United States Fine Mexican Food Products Inc Full time
About the Role

Fine Mexican Food Products Inc is seeking an experienced Customer Service Manager to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through phone, email, and in-person interactions.

  • Provide expert product knowledge and support to customers via multiple channels.
  • Manage customer complaints and concerns in a professional and timely manner.
  • Collaborate with internal teams to resolve logistical and operational issues that impact customer satisfaction.
  • Stay up-to-date on product offerings and company policies to ensure accurate and informed responses to customer inquiries.

The ideal candidate will possess strong interpersonal and communication skills, with the ability to work effectively in a fast-paced environment. Previous experience in customer service, sales, or related fields is preferred.

The estimated salary for this position is $65,000 - $90,000 per year, depending on location and experience.



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