Customer Service Operations Manager
6 days ago
Fine Mexican Food Products Inc seeks a results-driven Customer Service Operations Manager to oversee customer interactions, ensure seamless product and service delivery, and drive business growth.
Estimated Salary: $60,000 - $80,000 per annum
Job DescriptionWe are a leading provider of authentic Mexican food products seeking an experienced professional to lead our customer service efforts. As a key member of our team, you will be responsible for:
- Managing customer inquiries and complaints via phone and email, providing timely resolutions and ensuring high levels of customer satisfaction.
- Providing accurate product information and resolving issues in a professional and courteous manner.
- Maintaining inventory records in QuickBooks Desktop, working closely with the Warehouse Manager to ensure accurate and up-to-date information.
- Documenting updates and invoicing customer records daily, ensuring efficient and accurate financial management.
- Developing and maintaining a comprehensive knowledge base of products, including features, benefits, and applications.
- Collaborating with internal teams to identify and implement process improvements, enhancing overall efficiency and productivity.
Requirements:
- Previous experience in customer service, sales, or related fields, with a proven track record of success.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Proficiency in QuickBooks Desktop and Excel, with experience using these tools to analyze data and inform business decisions.
- Prior experience in logistics planning and FDA imports of agriculture is highly desirable.
-
Customer Service Manager: Team Leader
3 days ago
Riverside, California, United States Burrtec Full timeBurrtec is seeking a seasoned Customer Service Manager to lead our Riverside Hauling Division team. This key role involves fostering an environment that inspires employees to consistently exceed customer expectations by providing direction and support to our Customer Service Representatives.Key Responsibilities:Collaborate closely with employees to ensure...
-
Customer Service Director
6 days ago
Riverside, California, United States Burrtec Full timeAbout BurrtecBurrtec is a leading refuse and recycling collection company serving multiple municipalities in Southern California, employing over 1400 employees. With a strong commitment to employee satisfaction and growth, Burrtec continues to expand through strategic acquisitions and successful bid proposals.Job SummaryWe are seeking an experienced Customer...
-
Riverside, California, United States First Class Plumbing & Rooter Servi Full timeWe are seeking an experienced Business Operations Manager to join our team at First Class Plumbing & Rooter Service.About the JobThe ideal candidate will have a deep understanding of organizational effectiveness and operations management, with a proven track record as an Operations Manager. This role requires strong leadership skills, excellent...
-
Operations Manager
2 days ago
Riverside, California, United States M & I SUBS INC Full timeAt M & I SUBS INC, we are seeking a highly skilled and motivated Operations Manager to join our team. The estimated annual salary for this position is approximately $55,000-$65,000.About UsWe are a fast-paced, casual restaurant that serves hot sub sandwiches in a friendly environment. We believe in working together as a team, providing training, treating...
-
Director of Operations and Service
1 week ago
Riverside, California, United States Arconic Full timeWe are seeking a highly skilled Director of Operations and Service to lead our Riverside, CA location as part of the Building and Construction Systems Business Unit at Arconic. This is a key leadership role responsible for overseeing the operations and service of the service center.The successful candidate will report to the General Manager of Service...
-
Nighttime Operations Manager
3 days ago
Riverside, California, United States Insomnia Cookies Full timeWe are seeking a highly skilled Nighttime Operations Manager to join our team at Insomnia Cookies in Riverside, CA. As a Nighttime Operations Manager, you will be responsible for leading the cookie crew team and ensuring that our bakery operates smoothly during nighttime hours.Job DescriptionThe ideal candidate will have at least 1 year of working experience...
-
Customer Service Representative
6 days ago
Riverside, California, United States The Kroger Company Full timeThe Kroger Company is seeking a Customer Service Representative to join their team. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced retail environment.Job SummaryIn this role, you will be responsible for effectively communicating with customers, responding to their...
-
Customer Service Representative
1 week ago
Riverside, California, United States Instep CA Group Full timeJob Title:Customer Service RepresentativeAbout the Role:We are seeking an experienced Customer Service Representative to join our team at Instep CA Group. In this role, you will be responsible for providing exceptional customer service and support to our clients in the Inland Empire region.About You:To succeed in this position, you should have excellent...
-
Front of House Operations Manager
2 days ago
Riverside, California, United States Chick-fil-A Central Ave & Riverside Plaza Full timeRole OverviewThe Front of House Shift Lead will play a critical role in ensuring smooth restaurant operations during their shift. This position involves supervising a team of front-of-house members, maintaining high standards for customer service, and helping create memorable experiences for every guest.Key ResponsibilitiesTeam Leadership: The Front of House...
-
Customer Service Center Coordinator
4 weeks ago
Riverside, California, United States Universal Health Services Full timeBe part of a dedicated team at Universal Health ServicesWe are seeking a motivated and organized professional to join our Customer Service Center as a Coordinator. As a key member of our team, you will be responsible for ensuring the smooth operation of our services, providing exceptional customer support, and collaborating with our medical staff to deliver...
-
Operations Inventory Manager
5 days ago
Riverside, California, United States Penske Full timeCompany Overview">Penske Truck Leasing/Transportation Solutions is a premier global transportation provider dedicated to delivering essential and innovative services. We are driven by a commitment to excellence and customer success.">Salary">The estimated annual salary for this position is $47,840, based on the hourly rate of $23 per hour.">Job...
-
Customer Service Lead Representative
6 days ago
Riverside, California, United States Rite Aid Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Service Lead Representative to join our team at Rite Aid.About the Role:The Customer Service Lead Representative will be responsible for supervising store associates, assisting with daily store operations, and providing exceptional customer service. This role requires strong leadership...
-
Customer Service Ambassador
7 days ago
Riverside, California, United States Poonam Walia - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated Customer Relations Representative to join our team. As a Customer Service Ambassador, you will play a crucial role in providing exceptional customer experiences and driving business growth.Key Responsibilities:Deliver prompt, accurate, and friendly customer service, addressing inquiries regarding insurance...
-
Porsche Service Advisor
6 days ago
Riverside, California, United States Porsche Riverside Full timeJob Description**About the Role**We are seeking a highly skilled Service Advisor to join our team at Porsche Riverside. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive prompt, courteous, and effective service.Key Responsibilities:Own the customer...
-
Restaurant Operations Manager
7 days ago
Riverside, California, United States Restaurant Industry Full timeWe are seeking a dynamic Restaurant Operations Manager to join our team in the Restaurant Industry.Job SummaryThis role is responsible for supporting the General Manager in overseeing daily restaurant operations, ensuring compliance with health and safety regulations, and maintaining cleanliness standards. The ideal candidate will have at least 3 years of...
-
Restaurant Operations Manager
7 days ago
Riverside, California, United States McDonald's Full time**Job Overview:**We are seeking skilled Restaurant Operations Managers to oversee the daily activities of our Quick Service restaurants in Palm Springs, Palm Desert, and Coachella areas.Estimated Salary: $55,000 - $65,000 per year, depending on experience.Key Responsibilities:Supervise a team of crew members, providing guidance and support to ensure seamless...
-
Customer Experience Manager
6 days ago
Riverside, California, United States Michaels Stores Full timeAbout MichaelsMichaels is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. We offer a wide range of products and services to fuel the joy of creativity.Job SummaryWe are seeking an experienced Customer Experience Manager to lead our retail operations and deliver exceptional customer service. As a key...
-
Assistant Store Operations Manager
4 weeks ago
Riverside, California, United States SmartStop Self Storage Full timeAbout Our Assistant Store Manager RoleAt SmartStop Self Storage, we're passionate about delivering exceptional customer experiences and fostering a culture of innovation and teamwork. As an Assistant Store Manager, you'll play a vital role in leading our store operations, ensuring seamless customer interactions, and driving sales growth.Key...
-
Security Operations Manager
6 days ago
Riverside, California, United States MSCCN Full timeCompany Overview: Allied Universal is a leading security and facility services company in North America, committed to delivering high-quality services that make a positive impact on our communities.">Salary: $18.00 per hour, paid for Tuesdays through Fridays from 10 pm to 6 am.">Job Description">We are seeking a Professional Security Shift Supervisor to...
-
Customer Service Associate
6 days ago
Riverside, California, United States Round1 Full timeOverviewThe Round1 Entertainment team is seeking highly motivated and enthusiastic Customer Service Associates to join our dynamic team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and enjoyable experience for all guests.Salary$16.00/hourJob DescriptionWe are looking for individuals who...