Operations Manager

6 days ago


Riverside, California, United States Fine Mexican Food Products Inc Full time
About the Role

We are searching for a highly skilled Operations Manager - Customer Experience to join Fine Mexican Food Products Inc. As a key member of our team, you will be responsible for overseeing customer interactions, managing inventory, and driving business growth through exceptional customer service.

Responsibilities:
  • Oversee the daily operations of customer-facing teams, ensuring seamless communication and issue resolution.
  • Maintain accurate inventory records in QuickBooks Desktop, working closely with the Warehouse Manager.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to drive business growth through effective customer engagement.
Requirements:
  • Prior experience in customer-facing roles, preferably in sales or related fields.
  • Proven ability to lead and motivate teams to achieve business objectives.
  • Strong analytical and problem-solving skills to drive process improvements and optimize customer outcomes.
  • Excellent written and verbal communication skills to convey complex information.
Compensation Package:

The estimated salary for this position is $68,500 per year, reflecting the company's commitment to attracting top talent and offering competitive compensation packages.


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