Store Operations Manager

1 week ago


Federal Way, Washington, United States Greg's Automotive Full time
Job Description

Overview:

Greg's Automotive is a leading provider of automotive services, renowned for its exceptional customer care program and convenient shuttle service. We are seeking a highly skilled Automotive Retail Manager to join our team.

Key Responsibilities:

  • Customer Service: Ensure that each customer receives outstanding service by maintaining store standards, providing solid product knowledge, conducting callbacks, and meeting time commitments.
  • Leadership: Set expectations and communicate regularly with employees on job responsibilities, goals, training, and development. Hold management team accountable for job responsibilities, training, and goals by coaching or counseling employees toward desired behaviors.
  • Compliance: Ensure compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, and other measures.
  • Performance Evaluations: Conduct performance evaluations for all employees at regular intervals.
  • Business Development: Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.
  • Inventory Control: Manage inventory levels and control costs.

Qualifications:

  • Five or more years of experience in sales management in an auto repair shop or equivalent business experience in the automotive industry.
  • Previous experience in managing and coaching team members to success through effective communication, business development, and strategy implementation knowledge.
  • Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
  • Proven track record of consistently meeting and exceeding sales and profit goals.
  • Possess valid driver's license.
  • Ability to work a minimum of five days, including Saturdays.

Benefits:

  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement, up to $3,000 annually
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental, and Vision Insurance (Effective 1st of the Month after Hire)
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement

Equal Employment Opportunity:

Greg's Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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