Store Operations Manager

4 days ago


Pittsburgh, Pennsylvania, United States Extra Space Storage Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Extra Space Storage. As a Store Manager, you will be responsible for the day-to-day operations of one or more of our self-storage facilities, ensuring that our customers receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities
  • Manage the day-to-day operations of one or more sites, including customer service, sales, and facility maintenance.
  • Develop and implement strategies to improve sales and customer satisfaction.
  • Lead and motivate a team of customer service representatives and sales staff to achieve sales and customer service goals.
  • Ensure that all facilities meet the highest cleanliness and maintenance standards.
  • Work closely with other departments, including marketing and sales, to promote our facilities and services.
Requirements
  • 2+ years of customer-facing employment experience.
  • 1+ year of experience in a leadership or supervisory role.
  • Strong computer skills and ability to learn new software.
  • Current, valid driver's license with access to a reliable personal vehicle.
  • High school diploma or GED equivalent required, a college education is a plus.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • A generous paid time off policy.
  • Opportunities for career advancement and professional growth.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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