Senior Analyst for Agency Relations in Tax Filing

2 weeks ago


Atlanta, Georgia, United States Healthcare InfoTech Full time
Position Title: Senior Analyst for Agency Relations in Tax Filing

Company: Healthcare InfoTech

Work Type: Remote

Pay Rate: Competitive hourly rate

Openings: Multiple positions available

Contract Duration: Temporary position

Job Overview:
As a Senior Analyst for Agency Relations in Tax Filing, you will be responsible for managing the administration of tax submissions and resolving notices with governmental tax authorities. Your role will involve collaboration across Tax Filing Shared Services to reduce escalations and address inquiries from clients and internal teams.

Key Responsibilities:
1. Provide education and expert guidance to clients regarding payroll tax submissions and notice resolutions.
2. Conduct timely research on compliance and regulatory matters.
3. Identify opportunities for process enhancements and communicate these to management; assist in implementing improvements.
4. Regularly meet with the Operations Services Manager to discuss metrics and any operational challenges.
5. Facilitate the onboarding of new clients.
6. Oversee the delivery of operations, including managing Tax Filing vendors.
7. Compile, analyze, and report on performance metrics.
8. Utilize your tax knowledge and experience to resolve issues effectively.
9. Handle calculations for penalties and interest, as well as abatement letter requests.
10. Investigate and resolve payroll tax notices promptly, including abatement requests and root cause analysis.
11. Mentor and assist colleagues in their professional development.
12. Manage relationships with Tax Filing vendors to ensure accurate and timely service delivery.
13. Approve and manage checklist workflows.
14. Coordinate testing for updated systems and interfaces.
15. Conduct variance analysis for issues requiring escalation.
16. Communicate effectively with clients and internal partners regarding ongoing operations and tax-related problem-solving.
17. Demonstrate the ability to work efficiently under tight deadlines.
18. Apply payroll tax knowledge to enhance notice resolution and process improvements.

Qualifications:
- High School Diploma with a minimum of 3 years of experience in tax filing.
- Strong verbal and written communication skills are essential.
- At least 2 years of experience in Payroll Tax Filing.
- Proven experience in client interaction and management for over 2 years.
- Proficiency in Excel, including pivot tables, vlook-ups, and macro development.
- A minimum of 2 years of experience with tax filing software is required.
- Master Tax experience is highly preferred.
- Experience with ADP Smart Compliance is desirable.

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