Desktop Support Specialist
7 days ago
Job Summary:
We are seeking a skilled Computer Support Specialist to join our team at Kelly Science, Engineering, Technology & Telecom. As a key member of our support team, you will provide onsite deskside support to our Waterloo, IA location, ensuring the smooth operation of our computer systems and infrastructure.
Key Responsibilities:
- Perform routine maintenance and troubleshooting tasks to resolve technical issues and ensure system uptime.
- Document and distribute information to support team members and stakeholders.
- Apply technical knowledge to support processes and operations, including printer maintenance, asset management, and trouble ticket resolution.
Requirements:
- Knowledge of computing and networking concepts and fundamentals.
- Ability to use standard desktop applications and intranet/internet functions.
- Knowledge of computer security policies and concepts.
- 1 year or more IT experience preferred, but recent college graduates will be considered.
Education Requirements:
Degree in an Information Technology discipline or equivalent experience. High School or secondary diploma or equivalent.
Work Environment:
Business casual dress code. Metatarsal shoes required on the first day of assignment.
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