Customer Service Representative

7 days ago


Albany, New York, United States David's Bridal Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at David's Bridal. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and promoting our products and services.

Key Responsibilities
  • Provide personalized service to customers, responding to their needs and concerns in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and sales.
  • Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience.
  • Participate in visual merchandising and store displays to create an engaging and inviting store environment.
Requirements
  • High school diploma or equivalent required; 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • Competitive hourly rate of $14.45.
  • Team bonus and opportunities for advancement.
  • Generous team member discount and access to employee discounts.
  • 401K program and other benefits.


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