Hotel Night Audit Manager
1 day ago
We are seeking a detail-oriented Night Auditor to join our team at TRYP by Wyndham Pittsburgh/Lawrenceville. The successful candidate will have experience in bookkeeping and accounting, with a strong commitment to customer satisfaction.
About the Role
The Night Auditor is responsible for ensuring all guests have an exceptional experience at the property. This includes producing and distributing daily, weekly, and monthly reports to hotel management, department heads, and the general manager.
The successful candidate will also be required to reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
Responsibilities
• Ensure all guests feel they are having an exceptional experience at the property
• Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and the general manager
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Qualifications
• Requires a flexible schedule that allows for overnight shift hours
• Outstanding communication skills and excellent customer service skills are required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Experience in the hospitality industry or guest services is preferred, but not required
Salary and Benefits
We offer a competitive salary of $50,000 - $65,000 per year, depending on experience, and a range of benefits, including health insurance, paid time off, and opportunities for professional development. Estimated salary: $57,500/year based on 40 hours/week and 52 weeks/year.
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