Workplace Operations Manager
2 weeks ago
Checkr is a leading provider of background check services, dedicated to helping businesses build a safer and more efficient hiring process. Our mission is to empower companies to make informed hiring decisions, while ensuring a fair and transparent experience for all candidates.
Job SummaryWe are seeking a highly skilled Workplace Operations Manager to join our team in San Francisco. This role will be responsible for managing daily facilities operations, establishing strong partnerships with HR business partners and stakeholders, and leveraging data and analytics to drive operational efficiency and effectiveness.
Key Responsibilities- Manage daily facilities operations, including janitorial services, HVAC maintenance, food services, and resolving general maintenance issues.
- Establish and maintain strong partnerships with HR business partners, local management, and other stakeholders to implement high-impact employee experience strategies.
- Leverage data and analytics to assess operational efficiency and effectiveness, and develop strategic plans to drive specific business outcomes.
- Supplement and implement the hybrid work strategy to ensure effective operational continuity across different work arrangements.
- Design and continuously enhance impactful employee experiences across the lifecycle, from onboarding to off-boarding.
- Coordinate and execute world-class intra-office events that reflect company culture and foster team cohesion.
- Own the daily lunch service, organize large group meetings, and offsites.
- Lead various project and program implementations to create smooth, transparent experiences for all employees.
- Oversee budget tracking and efficiently manage expenses related to the San Francisco site.
- Responsible for sourcing, benchmarking, administering, and managing vendor relationships specific to the San Francisco site.
- Proactively manage relationships with property management, coordinating for necessary building operations and maintenance.
- Supervise space planning and coordinate moves, adds, and changes (MAC) to optimize space utilization and accommodate business needs.
- Demonstrate and grow in your expertise in managing shared audio-visual spaces within the San Francisco office.
- Minimum of 6 years of operational facilities management experience, with a significant emphasis on creating and delivering improved employee experiences.
- Minimum of 2+ years of work experience in a role requiring the application of data-driven analysis in understanding and improving the workplace environment.
- Proven track record in managing successful events.
- Proficiency in Zoom Rooms, A/V technologies, GSuite, and Slack is required to support effective communication and collaboration.
- Exceptional verbal and written communication skills to effectively interact with all levels from a vendor to executive.
- Experience and comfort in working within a fast-paced office environment.
- A fast-paced and collaborative environment.
- Learning and development allowance.
- Competitive cash and equity compensation and opportunity for advancement.
- 100% medical, dental, and vision coverage.
- Up to $25K reimbursement for fertility, adoption, and parental planning services.
- Flexible PTO policy.
- Monthly wellness stipend, home office stipend.
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