Senior Operations Manager

3 weeks ago


Atlanta, Georgia, United States Federal Reserve Bank of Atlanta Full time
Job Summary

We are seeking a highly experienced Senior Operations Manager to join our team at the Federal Reserve Bank of Atlanta. This is a critical role that requires a strong leader with a proven track record in operations management and leadership.

Key Responsibilities
  • Maintain overall administration and performance of responsible areas within the Operations and Administrative Services Division in all District locations.
  • Have oversight responsibility for Division function offices to establish strategic direction, policy, procedures, cost/efficiency targets and budgets for business lines and maintain accountability for achieving performance.
  • Provide back-up support to the Division Executive Vice President and offer direction and guidance on various System and District matters.
  • Act as a representative of the Bank to financial institutions and government agencies, ensuring effective relationships are maintained with constituents and other external entities.
  • Maintain accountability for audit performance, cost and productivity metrics, and effective oversight of functional risk.
  • Manage business continuity to ensure emergency preparedness and readiness for identified vulnerabilities, interdependencies, and risks.
  • Oversee functional personnel management functions such as hiring, staff development counseling, employee performance appraisals, compensation decisions, and other personnel actions.
  • Lead and serve as a representative on District and System workgroups to shape and define Bank and System policies and functional strategies.
  • Ability to establish and maintain relationships with external law enforcement and emergency management agencies.
  • Ability to work with Board Personnel on areas related to Law Enforcement Operations.
  • Focus on staff development and succession planning top to bottom for assigned functions.
  • Responsibility to provide guidance/oversight to peer groups in a matrix management structure.
Requirements
  • Proven experience in operations management/leadership.
  • Education: Undergraduate degree and/or master's degree preferred.
Benefits
  • Comprehensive healthcare options (Medical, Dental, and Vision)
  • 401K match, and a fully funded pension plan
  • Paid vacation and holidays, flexible work environment
  • Generously subsidized public transportation
  • Annual tuition reimbursement
  • Professional development programs, training, and conferences


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