Dental Office Coordinator
8 hours ago
Dental Care at Oyster Point is seeking a highly skilled Business Assistant to support our front office team. As a Business Assistant, you will be surrounded by a collaborative and dynamic environment where patients come first, and continuous learning is encouraged. We are looking for a hard-working and motivated individual who is passionate about helping our team provide exceptional patient care to the communities we serve.
Our organization, Heartland Dental, was recently recognized by Newsweek for two prestigious awards: Americas Greatest Workplaces and Americas Greatest Workplaces for Diversity in 2024. We are proud to be part of a company that values diversity and inclusion.
Responsibilities- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team to implement Heartland Dental systems to optimize office potential
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay
- Minimum Qualifications
- Experience working in a fast-paced and customer-centric environment
- 1+ years of experience in a dental or medical setting
- Excellent communication and organizational skills
- Preferred Experience
- 2+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in-person) periodically throughout the year.
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