Medical Office Coordinator
3 weeks ago
**Job Summary:**
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Services Representative. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.
**About the Role:**
The Patient Services Representative will serve as the primary point of contact for patients, families, and visitors, providing a warm and welcoming experience. This includes registering patients, verifying demographics, and processing insurance information.
**Responsibilities:**
- Greet visitors in a professional and friendly manner
- Patient registration and insurance setup
- Verifies demographics each time patient arrives at the clinic
- Monitors monthly updates of MN Healthcare Programs
- Identifies primary care providers
- Answers patient questions, including billing and provides directional needs
- Schedules and verifies patient appointments
- Collects patient payments and co-pays at each visit
- Works closely with clinicians and nursing staff
- Attends education and training seminars
- Orders and stocks department supplies
- Performs internal and external patient referrals
**What We Offer:**
We value our employees and offer a comprehensive benefits package, including medical insurance, paid time off, dental insurance, vision insurance, basic life insurance, tuition reimbursement, and more.
**Requirements:**
- Prior computer experience required
- Knowledge of medical terminology preferred
- General knowledge of Accounts Receivable preferred
- BLS certification
**Estimated Salary Range:** $19.12 - $23.90 per hour (based on experience)
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