Tenant Services Coordinator

2 days ago

East Stroudsburg, Pennsylvania, United States Resources For Human Development Full time
Tenant Services Coordinator

Join Resources For Human Development as a Tenant Services Coordinator and play a vital role in supporting individuals and families in achieving stable housing. As a key member of our team, you will be responsible for managing all aspects of the leasing component for our housing programs, ensuring compliance with HUD and other funding body regulations, and providing exceptional support to our clients.

Key Responsibilities:
  • Manage all leasing functions for our Permanent Supportive Housing and Master Leasing/Bridge Programs.
  • Build and develop relationships with community landlords and property managers.
  • Negotiate lease conditions and rents with prospective landlords.
  • Gather proof of household income and calculate participant rent responsibility and utility allowances in accordance with HUD regulations.
  • Track renewal dates for leases and rent calculations.
  • Enter all data, client and landlord information onto spreadsheets and Homeless Management Information System.
  • Maintain all housing program data and assist in preparation for APR and HUD grant renewals.
  • Coordinate, schedule, and assist with program participant move-in and move-out of the program.
  • Act as liaison between program participants and landlords for repairs to units.
  • Conduct walk-through inspections with program participants prior to entry, quarterly during program enrollment, and upon exit of the program.
Requirements:
  • Bachelor's Degree in a Human Service Field preferred.
  • Minimum two years' experience and demonstrated competence with housing, homelessness, and behavioral health.
  • Demonstrated competence with public speaking, facilitation, collaboration, and timely implementation of tasks.
  • Strong, proven ability to mediate differences of philosophy and opinion, maintain a calm and efficient approach to work, and work independently and as a team member.
  • Valid driver's license and own vehicle with valid vehicle insurance.
  • HQS or NSPIRE Inspection Certification a plus/preferred.
Physical Requirements:
  • Ability to be mobile to travel to participant apartments.
  • Physical capability to carry a laptop or other mobile devices, books, binders, or other work items while traveling in the community.

Resources For Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

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