Restaurant Operations Manager

2 days ago


Wilmington, Delaware, United States 1061 - Dave's Hot Chicken - Wilmington Full time
About This Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at 1061 - Dave's Hot Chicken - Wilmington.

Estimated Salary: $15-$18 per hour

Job Description

The Shift Leader is responsible for overseeing the day-to-day operations of the restaurant, ensuring that all activities align with the company's business plan. They work closely with the management team to ensure smooth execution and consistency in performance.

Key Responsibilities:

  • Supervise and train team members to meet expectations and maintain high levels of productivity and morale
  • Ensure compliance with company policies, safety procedures, and food handling guidelines
  • Coordinate shift schedules, monitor attendance, and handle time-off requests
  • Conduct Ops Walks and Q&A checks to identify areas for improvement
  • Communicate effectively with team members, management, and guests to resolve issues and promote guest satisfaction

Requirements:

  • High school diploma or equivalent required; current student preferred
  • At least 18 years old and fluent in English
  • Certification in all stations following the DHC Training Program
  • Flexibility to work nights, weekends, and holidays
  • Ability to stand for long periods, work in a fast-paced environment, and lift up to 50-75 pounds

Benefits:

  • Competitive hourly rate
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment


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