Store Operations Manager

24 hours ago


Wilmington, Delaware, United States Jimmy John's Full time

The role of an Assistant General Manager at Jimmy John's is pivotal in driving store operations to achieve exceptional Guest Experience. As a champion of the company's mission and core values, you will collaborate with the General Manager to deliver top-notch smoothies and healthy retail products.

Key Responsibilities
  • Assist the General Manager in leading a high-performing team by hiring, developing, and training them to provide an outstanding guest experience.
  • Utilize operational tools like Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to ensure operational excellence.
  • Develop local store marketing plans to support brand initiatives, including community outreach through marketing and special events.
  • Collaborate with the General Manager to review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement.

We offer a competitive salary ranging from $45,000 to $65,000 per year, depending on your location and experience. Additionally, you will receive benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.

Qualifications
  • Minimum High School Diploma or GED Equivalent.
  • Minimum 2 years' experience as a shift lead in a restaurant or similar type of retail customer service business.
  • Basic knowledge of Microsoft Word and Excel.
  • Excellent written and verbal communication skills.
  • ServSafe Certification.

Jimmy John's is committed to providing a positive and inclusive work environment. We strive to make our stores welcoming spaces for our customers and employees alike. If you are passionate about delivering exceptional customer experiences and contributing to a dynamic team, we encourage you to apply.



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