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Front End Store Manager

1 month ago


Wilmington, Delaware, United States Restaurant Depot Full time

Job Summary

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  • We are seeking a highly skilled and experienced Front End Store Manager to lead our front-end team at Restaurant Depot.
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About the Role

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  • This is a full-time position with a competitive salary of $17.50 per hour, plus benefits.
  • The successful candidate will be responsible for ensuring that products are properly loaded, rung up, and processed accurately and timely.
  • The Front End Store Manager will also handle customer problems and issues to develop a spirit of positive customer service.
  • Essential Functions include supervising, training, evaluating, and working alongside cashiers, front-end loaders, checkers, and U-boat retrieval staff.
  • The role also involves ensuring safe operating procedures are followed, making recommendations for hiring, firing, and promoting employees, and preventing long lines and delayed customer checkouts.
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Responsibilities

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  1. Supervise and train front-end staff to ensure excellent customer service and efficient product loading and processing.
  2. Monitor and maintain accurate inventory levels to prevent stock discrepancies.
  3. Ensure all front-end equipment is functioning properly and report any issues to maintenance.
  4. Develop and implement strategies to improve sales and customer satisfaction.
  5. Maintain a clean and organized store environment, including the front-end area.
  6. Assist with opening and closing procedures, including counting tills and securing the store.
  7. Conduct regular performance reviews and provide constructive feedback to front-end staff.
  8. Collaborate with other departments to achieve business objectives and resolve customer complaints.
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Requirements

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  • A minimum of 2 years' experience in a retail or food service management role.
  • Proven track record of improving sales and customer satisfaction in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff at all levels.
  • Strong leadership and problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work a varied schedule, including evenings, weekends, and holidays.
  • Possession of a valid driver's license and reliable transportation (if applicable).
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Benefits

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  • Competitive salary of $17.50 per hour.
  • Health, dental, vision insurance available after 90 days.
  • Paid time off.
  • 401(k) plan.
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About Us

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Restaurant Depot is a Members-Only Wholesale Cash & Carry Foodservice Supplier. Our mission is to be your one-stop shop for savings, selection, and service, seven days a week.