Service Operations Coordinator
2 weeks ago
SERVICE COORDINATOR – CONTRIBUTING TO OUR EXPANDING CRANE & HOIST DIVISION.
Are you seeking a workplace founded on strong core values? Interested in competitive compensation and a comprehensive benefits package? Look no further We offer an excellent tool discount, training and development opportunities, and ample room for career advancement. Here’s what we provide:
- Consistent Monday - Friday schedule
- Daytime working hours
- Attractive salary package
- Paid Time Off (PTO)
- Six (6) paid holidays
- Medical, dental, and vision insurance
- Health Savings Account (HSA) and 401(k) plans with substantial employer contributions
What do you value in a workplace? A family-oriented culture? It’s one of our core values and a fundamental aspect of our operations. We are a family-owned business, and we prioritize a supportive environment.
KEY RESPONSIBILITIES:
- Engage with the industrial Crane and Hoist sector
- Establish and nurture exceptional relationships with both internal and external clients
- Reach out to repeat clients to schedule upcoming inspections
- Assist in drafting and following up on quotes, sales orders, repair orders, purchase orders, and returns
- Provide assistance to the Outside Sales team
- Perform additional duties as required
QUALIFICATIONS:
- Dedicated, Humble, and Eager to Learn
- Self-motivated and driven
- Detail-oriented
- Strong work ethic
- Prior experience in customer service
- Able to collaborate effectively within a team
- Proficient computer skills and a willingness to learn new software
- Effective verbal and written communication skills in a professional context
PHYSICAL DEMANDS:
- This role is primarily sedentary, requiring prolonged periods of sitting while working at a computer.
- Effective communication in a standard office environment is essential.
- Occasional standing, bending, walking, and lifting may be necessary.
- The physical requirements outlined are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.
IDEAL CANDIDATE:
- Desires to work with a leading construction supplier
- Aims to grow within a forward-thinking organization
- Values a company that prioritizes employee well-being
- Shares our commitment to excellent service and integrity
- Believes in striving for excellence
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