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Customer Support Operations Leader

2 months ago

California, Missouri, United States Websurfer Nepal Communication System Pvt. Ltd. Full time

Monthly Salary: NRs40, NRs45,000.00

Position: Manager at Websurfer Nepal Communication System Pvt Ltd

Qualifications: BCA/BIT/BSCIT or Masters level preferred

Experience: Minimum of 4 years in a related field

The ideal candidate will be self-motivated and capable of supporting their team. They should be ambitious and eager to learn, as every day presents new challenges. Proficiency in IT and comfort with online databases is essential. The candidate must be confident in meeting both internal and external customer needs, organized in managing their workload, and excellent at building long-term relationships with clients and suppliers.

Skills Required:

  • Strong IT skills with proficiency in Excel and Word
  • Understanding of IT and Internet technologies is advantageous
  • Exceptional interpersonal skills
  • Pleasing personality with effective communication abilities
  • Previous experience in a similar managerial role is beneficial but not mandatory

About Us:

Welcome to the Era of Technology. Websurfer is a leading Internet and Digital service provider in Nepal, established in 1999. With over 24 years of successful operation, we provide Internet and Digital TV services to both corporate and individual consumers. We are a dynamic technology company dedicated to leveraging the power of the internet to deliver solutions to our valued business customers and home users.

We are committed to nurturing our employees by providing them with IT skills and management training to enhance their career development opportunities. Our team is vibrant, and we celebrate and encourage success at all levels.

We are an equal opportunity employer, dedicated to maintaining a workplace free from discrimination. We empower our employees to bring their whole selves to work and reach their full potential.

If your qualifications align with our requirements, we encourage you to apply, and our Talent Acquisition Team will reach out to you.

Additional Information:

We conduct relevant employment checks prior to onboarding, which may include verification of recent employment, address, and credit history. We may also perform criminal record and driving license checks.