Customer Engagement Specialist
1 month ago
Member Relations Advocate
COMPENSATION:
Starting hourly wage of $18.29, with opportunities for commission based on membership and personal training sales.
Bilingual Spanish Speakers are Encouraged
ABOUT VASA FITNESS
At VASA Fitness, we are committed to delivering a friendly and innovative fitness environment for everyone.
Our foundational values of unity, passion, love, integrity, fun, and trust are integral to our culture, fostering genuine connections and transformative experiences within our community.
EMPLOYEE BENEFITS
We offer a robust benefits package that includes healthcare, gym memberships, 401k, Paid Time Off, health, dental, vision coverage, Paid Parental Leave, and more.
Become a part of our vibrant and dedicated team at VASA Fitness, recognized as a 'Great Place to Work' company.ROLE OVERVIEW
The Member Relations Advocate plays a crucial role in ensuring a pleasant and impactful experience for our members and guests. This involves establishing personal connections, warmly welcoming members, providing clear information, organizing equipment, and upholding cleanliness standards within the facility.
The team also emphasizes membership sales, upgrades, and facility tours.KEY RESPONSIBILITIES
- Exhibit kindness and support towards Guests and Members.
- Welcome guests with a friendly demeanor and provide accurate information.
- Assist with membership sales, upgrades, personal training consultations, and training registrations.
- Relay member feedback to management to improve the overall member experience.
- Ensure high standards of cleanliness and service within the facility.
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