Restaurant Operations Director

4 weeks ago


Indianapolis, Indiana, United States HIA Restaurant Partners LLC Full time
Job Description

As a Restaurant Operations Director, you will be responsible for directing restaurant operations with a focus on guest service, hospitality, and brand standards execution. You will oversee all controllable costs and take corrective action to achieve desired results.

Key Responsibilities:

  • Directs restaurant operations to ensure exceptional guest service and hospitality.
  • Oversees controllable costs and takes corrective action to achieve desired results.
  • Ensures timely implementation and execution of company and corporate initiatives.
  • Develops and executes local store marketing plans to drive sales and guest count growth.
  • Attracts, hires, and retains top hourly talent to meet staffing requirements and customer service standards.
  • Proactively handles employee relations issues and deviations from brand standards.

Requirements:

  • 3+ years' experience in restaurant management, with additional operations and leadership experience preferred.
  • Associate or bachelor's degree preferred, but individual with high school diploma or equivalent and a proven operations background will be considered.
  • Strong organizational skills with excellent oral and written communication skills.
  • Ability to communicate effectively in the English language.
  • Food Safety Manager Certification.


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