Restaurant Operations Manager
5 hours ago
Qdoba is seeking a Restaurant Shift Lead to lead restaurant operations, in conjunction with or in the absence of the Restaurant Manager. The ideal candidate will use discretion in daily management decisions, with accountability for living the Qdoba brand values and helping the brand thrive.
Key Responsibilities:- Manage daily activities to achieve excellence in restaurant operational performance
- Hold restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements
- Treat employees with respect and dignity, and regularly recognize and reward employees
- Comply with all state and federal labor laws and regulations
- Interact with guests and the community, responding to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- Maintain brand image by ensuring restaurant cleanliness, maintenance, and excellent food and service
- Partner with the restaurant manager in using management information tools to analyze restaurant operational and financial performance
- Consider cost/benefit impact of financial decisions and work to protect the brand
- Monitor costs and adherence to budget and restaurant goals
- Competitive wages up to $20 per hour with hourly tip pool
- Free shift meals
- Flexible scheduling
- Health insurance
- Paid time off
- Tuition reimbursement program
- Advancement opportunities, including raises, promotions, and bonuses
At Qdoba, we value diversity and the unique perspectives and experiences that our employees bring to the table. We are committed to creating an inclusive work environment that allows everyone to thrive.
Qdoba is an equal opportunity employer and will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job.
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