Restaurant Operations Director

4 weeks ago


Indianapolis, Indiana, United States HIA Restaurant Partners LLC Full time
Job Overview

We are seeking a highly skilled and experienced General Manager to lead our Denny's Restaurant team. As a key member of our management team, you will be responsible for driving restaurant operations, ensuring exceptional guest service, and executing brand standards.

Key Responsibilities
  • Direct and manage restaurant operations to achieve business objectives, including guest satisfaction, sales growth, and employee engagement.
  • Develop and implement strategies to improve controllable profit and flow-through goals, while maintaining high-quality food and service standards.
  • Ensure timely execution of company initiatives, marketing promotions, and local store marketing plans to drive sales and guest count growth.
  • Lead and develop Restaurant Managers and hourly employees through training programs, individual development plans, and assignments.
  • Monitor and maintain equipment and facilities to ensure compliance with RREMC standards.
  • Attract, hire, and retain top talent to meet staffing requirements and customer service standards.
  • Proactively handle employee relations issues and deviations from brand standards, involving DM and HR as needed.
  • Develop and execute local store marketing plans to build relationships with civic, business, school, and professional organizations.
Requirements
  • 3+ years of experience in restaurant management, with additional operations and leadership experience preferred.
  • Associate or bachelor's degree preferred, but individual with high school diploma or equivalent and a proven operations background will be considered.
  • Strong organizational skills, excellent oral and written communication skills, and ability to communicate with all levels of the RREMC organization.
  • Food Safety Manager Certification.
  • Ability to identify and anticipate opportunities, implement corrective action steps, and prioritize tasks effectively.
  • Disciplined and flexible, with the ability to adjust to changing local market and restaurant conditions.
  • Solid financial and business acumen, with the ability to manage multiple priorities and maintain attention to detail.
  • Ability to work weekends, holidays, and evenings, with occasional overnight travel.
  • Licensed to operate an automobile without hours of operation restrictions.
Benefits
  • Competitive compensation
  • 401k plan with a company match
  • Comprehensive benefits, including medical, dental, and vision
  • Voluntary Insurance, such as Accident, Hospital, and Critical Illness
  • Paid Vacation

HIA Restaurant Partners LLC is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.



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