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As a Customer Service Representative - Window Cleaning Specialist at Diamond K Inc., you will be responsible for providing exceptional customer service and ensuring the highest level of satisfaction for our commercial and residential clients. This role requires a strong ability to prioritize and organize work, demonstrate a commitment to safety, and maintain a professional appearance and demeanor.
Key Responsibilities:- Provide excellent customer service and engage with clients to understand their needs and preferences
- Complete window cleaning services for commercial and residential clients, ensuring a high level of quality and attention to detail
- Maintain a clean, safe, and operable work environment, adhering to company standards and regulations
- Operate and maintain equipment, including ladders and cleaning solutions, in a safe and efficient manner
- Meet or exceed sales and revenue targets, while maintaining a strong focus on customer satisfaction
- Valid driver's license and reliable transportation
- Liability car insurance
- Ability to read a street guide and follow directions
- Physical ability to stand for long periods, lift up to 60 lbs, and perform repetitive motions
- Ability to work in temperatures ranging from 0 to 110 degrees
- Ability to assemble, lift, and climb ladders up to 30 feet
- Paid training and competitive hourly rate
- No nights or weekends
- Flexible hours and full or part-time availability
- Tips and additional commission opportunities
- Equipment and uniforms furnished