Police Dispatcher, Per Diem

4 days ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Police Dispatcher to join our team at UMass Memorial Health. As a Police Dispatcher, you will be responsible for operating a two-way communications system, monitoring law enforcement and safety conditions, and dispatching emergency personnel and equipment to incidents and emergencies.

Key Responsibilities
  • Monitor and respond to emergency calls, alarms, and signals
  • Dispatch police officers and emergency personnel to incidents and emergencies
  • Operate a two-way radio communications system and other emergency dispatch center equipment
  • Identify and report unauthorized activity or potentially problematic situations
  • Write accurate reports of public safety incidents
Requirements
  • High school diploma or equivalent
  • 6-12 months of related office/clerical/administrative support experience preferred
  • Ability to operate personal computers, report terminals, or computer-based equipment for data entry/retrieval and checking
  • Excellent telephone communications/customer relation skills
Working Conditions

This position requires a high degree of accuracy and alertness in dispatching police personnel, and the dispatcher must maintain a calm demeanor and composure in responding to crisis situations.

The ideal candidate will have a minimum of one (1) year of paid or verifiable full-time equivalent volunteer experience working on automated equipment as a dispatcher in a police or fire department, EMS or ambulance agency.

UMass Memorial Health is an equal opportunity and affirmative action employer, and we welcome applications from individuals with varied experiences, perspectives, and backgrounds.


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