Sales Representative
2 weeks ago
At Mattress Firm, we're committed to helping people sleep well to live well. As a Sleep Expert, you'll play a critical role in creating a life-changing in-store experience for our customers. Our extensive, customer-centric retail sales training program will empower you to build strong relationships with customers and provide them with the perfect sleep sanctuary.
Key Responsibilities:
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Maintain awareness of the competition, advertisements, and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
What We Offer:
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Get paid on-demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
- Additional perks may include discounts on the following: cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.
About Us:
Mattress Firm is America's most trusted authority on sleep. With over 2,400 stores nationwide and a team of over 6,000 Sleep Experts, we've helped millions of people get better sleep. We take pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment. DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. CALIFORNIA RESIDENTS We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable. Pay Range: $61,000 to $92,000
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