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Cyber Security Account Manager

1 month ago

Philadelphia, Pennsylvania, United States Dell Full time

About Dell

Dell is a global technology leader that empowers businesses and individuals around the world to unleash their potential. Our technology and services help customers simplify IT, reduce costs, and improve the way they work, live, and play.

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Job Summary

The Client Executive will be the trusted advisor to Senior Decision Makers on an identified Dell account. In lock step with the Sales Executive, CSM, and SE, the CE will translate the customers' business needs into opportunities that are best supported through Dell. The CE will be responsible for orchestrating the short- and long-term strategic approach for the customer and collaboratively harness and manage all necessary resources to achieve customer and Dell objectives.

Key Responsibilities

  • Assigned to specific Dell accounts that require global execution and have the highest complexity and strategic importance to Dell.
  • Ability to identify and validate customer priorities, business drivers, and outcomes.
  • Single focal point for all Dell activities, client education Dell solutions and organizational developments.
  • Ability to translate business needs into Dell solutions and be able to position associated value add and business impact.
  • Must be able to anticipate customer needs beyond existing scope of products and services to discover opportunities to position the total value of the Dell portfolio.
  • Must work closely with Sales Leadership to provide executive sponsorship for the client.

Requirements

  • Excellent communication skills inclusive of executive communications and presentations; comfortable selling to all levels of an organization including extensive experience in the 'C' suite.
  • Excellent team building skills bringing together various stakeholders within Dell to align to client satisfaction and delight.
  • Ability to quickly articulate the value of Dell.
  • Manage a high performing team around a common goal or vision that can execute a complex, highly matrixed sales strategy in a very competitive market.
  • Strong technical acumen and the ability to align customer business challenges to the Dell portfolio and the desired business outcomes they can achieve.
  • Ability to overcome business challenges to demonstrate shared ownership of desired outcomes for the client.