Multilingual Front Desk Professional

1 week ago


South Holland, Illinois, United States Healthcare Plus Full time
Company Overview

Healthcare Plus is a leading home healthcare agency with several branches located across northern Illinois. Our mission is to provide excellent in-home care services to our clients while fostering a positive and supportive work environment for our team members.

As a Customer Service Representative - Language Expert, you will play a vital role in helping us achieve our goal of delivering exceptional service to our clients. With a competitive pay of $16.50 per hour, this position offers not only a chance to utilize your bilingual skills but also a rewarding career in a dynamic industry.

Responsibilities

  • Answer phones promptly in both English and Spanish, providing accurate information and resolving any issues that may arise.
  • Collect and organize worker documents, create IDs, and fax referrals for new clients.
  • Provide exceptional service to our diverse clientele, ensuring that they receive a warm and welcoming experience from the moment they arrive.

Requirements

  • Salary: $16.50 per hour (commensurate with experience)
  • Education: High school diploma or equivalent required
  • Experience: 1+ year of customer service experience preferred

Benefits

  • A competitive salary and benefits package, including medical, dental, vision, 401(k), life insurance, and paid time off
  • A dynamic and supportive work environment that values hard work and good times
  • The opportunity to make a meaningful impact on the lives of others while advancing your career in a fast-paced industry


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