Housekeeping and Front Desk Director
7 days ago
This is an exciting opportunity to join our team as a Lodging Manager, overseeing all aspects of housekeeping operations and managing the front desk. You'll work closely with our lodge general management to ensure seamless guest experiences.
Key Responsibilities
- Manage housekeeping scheduling, ordering, inventory, discipline, and training
- Collaborate with the front desk to prepare arriving guest rooms
- Maintain staff spaces and enforce quality control through room inspections
- Develop and implement effective strategies for maintaining high-quality cleaning and sanitizing standards
- Provide support to the housekeeping team when needed
- Lead the front desk operations, including scheduling, training, coaching, and discipline
- Foster excellent guest service and communication among team members
Requirements
- Hotel Management degree or 3-4 years of related management experience preferred
- 2-3 years of previous rooms division experience
- Strong work ethic and commitment to teamwork and guest satisfaction
- Ability to work independently and as part of a team
- Safety-first mindset and adherence to highest cleaning and sanitizing standards
- Organized, detail-oriented, and proactive approach to problem-solving
- Excellent communication, interpersonal, and leadership skills
Work Environment
You'll be based in one of our stunning properties within Glacier National Park, surrounded by nature's beauty and tranquility. This role requires a flexible and adaptable individual who can handle varying work demands and prioritize tasks effectively.
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