Front Desk Agent
10 hours ago
The Doubletree by Hilton Burlington is Vermont’s largest hotel and conference center. Known as a premier location for meetings, events and travelers, the Doubletree offers guests a quality experience when visiting Vermont. The hotel has started a $16 million dollar renovation to include all of the 30,000 square feet of event space, guest rooms, public areas and more This is a unique opportunity to join a growing and seasoned hospitality team.
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Job Type: Full-time
Pay: $19.75 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Work setting:
- In-person
Work Location: In person
-
FTYR Lodging Front Desk Agent
1 month ago
Burlington, United States Sugarbush Resort Full timePlease note, this position is located at Sugarbush Resort in Warren, VT Flex Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want...
-
Front Desk Agent
4 weeks ago
South Lake Tahoe, United States Vail Resorts Full timeVail Resorts, Inc. - JobID: AD6A4CD7FB39407BBA65C28D1C77AFD6 [Guest Service / Concierge] As a Front Desk Agent at Vail Resorts, you'll: Provide world-class service to the owners, guests, and internal customers; Find ways to build relationships with owners and guests; Accurately process check-in/checkout; Solve folio and billing discrepancies; Follow cash...
-
FTYR Lodging Front Desk Agent
1 month ago
Burlington, United States Sugarbush Resort Full timePlease note, this position is located at Sugarbush Resort in Warren, VT Flex Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want...
-
Front Desk Representative
2 weeks ago
Burlington, Vermont, United States DoubleTree Hotel- Burlington, VT Full timeWe are seeking a highly skilled and experienced Hotel Front Desk Agent to join our team at DoubleTree by Hilton Burlington in Vermont. As the first point of contact for our guests, you will play a crucial role in ensuring their stay is pleasant and memorable.Key Responsibilities:Manage online and phone reservationsInform customers about payment methods and...
-
Front Desk Ambassador
1 week ago
Burlington, Vermont, United States DoubleTree Hotel- Burlington, VT Full timeAbout UsThe DoubleTree by Hilton Burlington, VT is Vermont's largest hotel and conference center. Our hotel has started a $16 million dollar renovation to include all of the 30,000 square feet of event space, guest rooms, public areas and more.Job DescriptionWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage...
-
Front Desk Agent
3 months ago
South Lake Tahoe, United States Vail Resorts Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...
-
Front Desk Agent
3 months ago
South Lake Tahoe, United States Margaritaville Resort Lake Tahoe Full timeProperty Description: Join the exciting team at Margaritaville Resort Lake Tahoe, nestled in the stunning natural beauty of Lake Tahoe! As a premier resort destination, we're seeking passionate individuals to join us. With our laid-back island vibe and commitment to exceptional service, Margaritaville Resort Lake Tahoe offers a dynamic work environment where...
-
Front Desk Agent for Pet Care Services
2 weeks ago
South Ogden, Utah, United States Idlewire Pet Care Full timeJob DescriptionWe are seeking a positive and upbeat individual to join our team as a Front Desk Agent. As the first point of contact for our clients, you will be responsible for greeting guests, creating and editing reservations, checking in and out our furry guests, scheduling and coordinating boarding and grooming appointments, answering phones, and...
-
Front Desk Agent
2 months ago
South Sioux City, United States South Sioux City Marriott Riverfront Full timeJob Summary: South Sioux City Marriott is looking for an upbeat Front Desk Agent who will embrace our belief in hospitality and customer experience. As the first contact representative at guest check in, you are to provide exceptional customer service to our guests. Responsibilities Welcome guests and do check ins upon their arrival and check outs on...
-
Front Desk Agent for Pet Boarding and Grooming
2 weeks ago
South Ogden, Utah, United States Idlewire Pet Care Full timeAbout UsAt Idlewire Pet Care, we offer a unique and luxurious experience for your pet. Our facilities feature spacious cabins with all-day access, large indoor runs, and a half-acre green, woodsy yard for playtime. We provide top-notch dog food, environmentally-friendly disinfectants, and comfortable temperature control.Job SummaryWe are seeking a highly...
-
Front Desk Agent
6 months ago
Burlington, United States Boston Marriott Burlington Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Front Desk Agent
6 months ago
Burlington, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Full Time Front Desk Agent starting at $16/hr
9 hours ago
South Phoenix, United States Henderson Full timeJob DescriptionJob DescriptionThe Homewood Suites by Hilton-Phoenix Airport South is currently seeking an experienced Front Desk Agent for our 125-room limited service hotel.Job duties include:1.Register and process guests promptly upon arrival and departure and ensure guest and house accounts are complete and accurate.2. Balance and audit for accuracy room...
-
Front Desk Ambassador
3 weeks ago
South Lake Tahoe, California, United States Margaritaville Resort Lake Tahoe Full timeJob Description:">We are seeking a highly skilled and motivated Front Desk Agent to join our team at Margaritaville Resort Lake Tahoe. As a Front Desk Agent, you will be the first point of contact for our guests, providing them with a warm and friendly welcome and setting the tone for their stay.">You will be responsible for efficiently handling check-in and...
-
Relief Desk Agent/ Front Office Supervisor
1 week ago
South San Francisco, California, United States OCI Hospitality Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Relief Desk Agent/Front Office Supervisor at Comfort Inn & Suites SFO Airport North. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth arrival and departure experience for our...
-
Front Desk Customer Service Representative
3 weeks ago
South Hill, Virginia, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent at Fairfield Inn and Suites South Hill. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.
-
Front Desk Representative
1 week ago
Burlington, Massachusetts, United States WHITT FIT INC dba StretchLab Burlington Full timeJob Title:Front Desk RepresentativeCompany Overview:At WHITT FIT INC d/b/a StretchLab Burlington, we strive to provide world-class assisted stretching services. Our team of experts is dedicated to helping clients achieve their fitness goals.Job Summary:We are seeking a highly motivated and sales-driven individual to join our front desk team as a Front Desk...
-
Americas - Guest Service Agent
4 weeks ago
South Boston, United States Mandarin Oriental Hotel Group Full timeA Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests. It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing...
-
Front Desk Specialist
3 weeks ago
Burlington, Iowa, United States Planet Fitness Full timeAbout Planet FitnessWe're a fitness community that's dedicated to creating a judgement-free zone where members feel inspired and motivated to reach their fitness goals. As a Front Desk Specialist at Planet Fitness, you will play a vital role in helping us achieve this mission.Job Description:As a Front Desk Specialist, you will be responsible for handling...
-
Front Desk Agent
5 months ago
South Lake Tahoe, United States The Forest Suites Resort Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...