Customer Service Representative
3 weeks ago
As a Multilingual Front Desk Professional, you will be responsible for:
- Answering phones promptly in both English and Spanish, providing accurate information and resolving any issues that may arise.
- Collecting and organizing worker documents, creating IDs, and faxing referrals for new clients.
- Providing exceptional service to our diverse clientele, ensuring that they receive a warm and welcoming experience from the moment they arrive.
Working Hours
The typical working hours for this position are Monday-Friday, 8am-4pm. However, flexibility to work occasional evenings or weekends may be required.
Training and Development
We offer comprehensive training and development opportunities to ensure that our team members have the skills and knowledge needed to excel in their roles. As a Bilingual Receptionist Coordinator, you will receive training on our software systems, client communication, and conflict resolution techniques.
Requirements
- Salary: $16.50 per hour (commensurate with experience)
- Education: High school diploma or equivalent required
- Experience: 1+ year of customer service experience preferred
Benefits
- A competitive salary and benefits package, including medical, dental, vision, 401(k), life insurance, and paid time off
- A dynamic and supportive work environment that values hard work and good times
- The opportunity to make a meaningful impact on the lives of others while advancing your career in a fast-paced industry
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