Current jobs related to Customer Technical Support Associate - San Diego, California - Booz Allen Hamilton

  • Customer Technical Support Specialist

    1 week ago

    San Diego, California, United States Tandem Full time

    Job SummaryWe are seeking a highly skilled and compassionate Technical Support Specialist to join our team at Tandem Diabetes Care. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring they receive the best possible experience with our products and services.Key...

  • Technical Support Specialist

    3 weeks ago

    San Diego, California, United States Vets Hired Full time

    About the JobWe are seeking a highly skilled Technical Support Specialist 2 to join our team at Vets Hired. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide direct and indirect customer technical...

  • Technical Desktop Support Specialist

    2 days ago

    San Diego, California, United States VIA Technical (now Eliassen Group) Full time

    Job Title: Desktop Support SpecialistLocation: San Diego, CA (Fully Onsite)Experience: 3+ years of relevant experiencePosition Summary:VIA Technical (now Eliassen Group) is seeking a highly experienced Desktop Support Specialist to join our End User Services (EUS) team. As a key member of the global EUS function, you will provide exceptional desktop support...

  • Technical Support Specialist

    1 week ago

    San Diego, California, United States PracticeTek Full time

    Job OverviewPracticeTek is seeking a highly skilled Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing exceptional technical support to our clients, ensuring that their ChiroTouch applications are running smoothly in Microsoft Windows Operating System and Apple iPadOS environments.Key...

  • Technical Support Specialist 2

    2 weeks ago

    San Diego, California, United States Vets Hired Full time

    About the JobThis Customer Technical Support Specialist role is responsible for providing direct and indirect technical support to GenMark product customers. The ideal candidate will have a strong understanding of technical concepts and be able to communicate complex ideas in a clear and concise manner.Key Responsibilities:• Provide technical support to...

  • Technical Support Specialist 2

    1 month ago

    San Diego, California, United States Vets Hired Full time

    About the JobWe are seeking a highly skilled Technical Support Specialist 2 to join our team at Vets Hired. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers and internal personnel.Key Responsibilities:Provide direct and indirect customer technical support for GenMark products via phone,...

  • Technical Support Specialist

    3 weeks ago

    San Diego, California, United States Belcan Full time

    Job Title: Deskside Support TechnicianBelcan is seeking a skilled Deskside Support Technician to join our team in San Diego, CA. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients in a fast-paced and dynamic environment.Job Summary:We are looking for a highly motivated and experienced...

  • Technical Support Specialist

    3 days ago

    San Diego, California, United States Jewish Family Service Full time

    Technical Support Analyst Job DescriptionJob Summary: We are seeking a highly skilled Technical Support Analyst to join our Technology Services team at Jewish Family Service of San Diego. As a Technical Support Analyst, you will be responsible for providing technical support to clients, troubleshooting and resolving technical issues, and maintaining a high...

  • Technical Support Specialist 2

    3 weeks ago

    San Diego, California, United States Vets Hired Full time

    About the JobThis Customer Technical Support Specialist role is responsible for providing direct and indirect customer technical support for GenMark products. The ideal candidate will have a strong understanding of technical concepts and be able to communicate effectively with customers.Key ResponsibilitiesProvide technical expertise and support to customers...

  • Technical Support Supervisor

    4 weeks ago

    San Diego, California, United States Verve Cloud Full time

    Job Title: Technical Support SupervisorVerve Cloud Inc. is a leading provider of cloud-based voice, internet, and unified communication services. We are seeking a highly skilled Technical Support Supervisor to join our team.Job Summary:The Technical Support Supervisor will be responsible for leading a team of technical support specialists, providing...

  • Technical Support Specialist

    3 days ago

    San Diego, California, United States Liquid Instruments Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Liquid Instruments. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our worldwide customers.Key Responsibilities:Manage and triage inbound technical enquiries from customersProvide customers with technical information...

  • Technical Support Specialist

    3 days ago

    San Diego, California, United States Vets Hired Full time

    About the JobThe Technical Support Agent role at Vets Hired is a key position within the Customer Success Team. As a Technical Support Agent, you will be responsible for addressing customer support requests, including troubleshooting customer issues and concerns. This role requires collaboration with the broader Customer Success team, as well as the Product,...

  • Technical Support Specialist

    4 weeks ago

    San Diego, California, United States Managed Solution LLC Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Managed Solution LLC. As a Technical Support Specialist, you will provide technical support to our managed services clients in a 24/7/365 environment.Key ResponsibilitiesProvide application and infrastructure support, network administration, desktop troubleshooting,...

  • Technical Support Specialist

    7 days ago

    San Diego, California, United States Stage 4 Solutions Full time

    Technical Support Engineer - Integrations (Hybrid)We are seeking a skilled Technical Support Engineer to join our team at Stage 4 Solutions. This role will be responsible for providing top-notch technical support to our customers and partners, focusing on ServiceNow integrations.This is a customer-facing role that requires strong interpersonal skills, as you...

  • Technical Support Specialist

    1 week ago

    San Diego, California, United States Vets Hired Full time

    About the JobAs a Technical Support Agent at Vets Hired, you will play a crucial role in ensuring our customers receive exceptional support and service. This position reports to the Lead Technical Support Agent and is part of the Customer Success Team.Key ResponsibilitiesUtilize the service desk software system (Jira) to process and respond to customer...

  • Technical Support Specialist

    4 weeks ago

    San Diego, California, United States Platform Science Full time

    About the RoleWe are seeking a skilled Tier I Technical Support Specialist to join our team at Platform Science. As a key member of our support team, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide timely and effective technical support to customers via various communication...

  • Technical Support Specialist

    2 days ago

    San Diego, California, United States DivIHN Integration Inc Full time

    At DivIHN Integration Inc, we are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for installing, configuring, and troubleshooting laptops, desktops, workstations, and related peripherals. They will also maintain passwords, data integrity, and file system security for the end-user computing...

  • Desktop Support Specialist

    2 months ago

    San Diego, California, United States VIA Technical Full time

    Job Title: Level 5 Desktop Support SpecialistLocation: Fully OnsiteExperience: 10+ years of relevant experiencePosition Summary:VIA Technical, a leading provider of technical services, is seeking a highly experienced Desktop Support Specialist to join our End User Services (EUS) team. As a key member of the global EUS function, you will provide exceptional...

  • Technical Support Specialist

    1 month ago

    San Diego, California, United States MILLENNIUMSOFT Full time

    Job Title: GCS Service and SupportAt MillenniumSoft, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their technical issues are resolved in a timely and professional manner.Key Responsibilities:Assist...

  • Technical Support Supervisor

    1 month ago

    San Diego, California, United States Verve Cloud Full time

    Job Title: Technical Support SupervisorJoin Verve Cloud, a leading provider of cloud-based voice, internet, and unified communication services, as a Technical Support Supervisor. In this role, you will lead a team of technical support specialists in providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Lead a team...

Customer Technical Support Associate

2 months ago

San Diego, California, United States Booz Allen Hamilton Full time

Position Overview:

The Assistant Customer Technical Representative plays a vital role in facilitating the operational and logistical support for Navy program offices. This position involves collaborating with vendors to ensure timely service delivery and maintaining an organized inventory of assets and software updates.

Key Responsibilities:

  • Assist in the lifecycle logistics planning and execution for the Navy Marine Corps Intranet (NMCI).
  • Provide technical assistance to users, including account creation, troubleshooting account-related issues, and account deactivation.
  • Manage printer mapping and network drive configurations.
  • Support the Program Office in Knowledge Management by organizing and maintaining file shares.
  • Oversee security and distribution group management.

Essential Qualifications:

  • Minimum of 1 year of experience in a technical support role.
  • Proficient in standard NMCI technical support processes.
  • Experience in equipment ordering, delivery tracking, and inventory management.
  • Ability to submit Move, Add, and Change (MAC) requests efficiently.
  • Familiarity with Naval Systems Engineering Resource Center (NSERC) Management.
  • Proficient in Microsoft Office Suite and Microsoft Teams.
  • Knowledge of .NET, Service Request eForms, SReForms, and Active Directory.
  • Possession of a Secret clearance.
  • High School diploma or GED required.

Preferred Qualifications:

  • Experience in System Administration.
  • Background in Knowledge Management.
  • Bachelor's degree is advantageous.

Clearance Requirements:

Selected candidates will undergo a security investigation and must meet eligibility criteria for access to classified information; a Secret clearance is mandatory.

Compensation and Benefits:

Booz Allen Hamilton offers a comprehensive benefits package that includes health, life, disability, financial, and retirement benefits, alongside paid leave, professional development opportunities, tuition assistance, and work-life balance programs. Our recognition awards program acknowledges exceptional performance and adherence to our core values. Eligibility for benefits is available to full-time and part-time employees working a minimum of 20 hours per week.

Work Environment:

Our culture emphasizes flexibility and collaboration, whether in-person or remote. Depending on the role, employees may work from Booz Allen or client site facilities as needed.

Equal Employment Opportunity:

Booz Allen Hamilton is an equal opportunity employer that promotes diversity and inclusion in the workplace. We are committed to creating an environment where all individuals can thrive, regardless of their background or identity.