IT Support Specialist
5 hours ago
We are seeking a skilled IT Support Engineer to join our team at Merge IT LLC. As an IT Support Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' IT systems are running smoothly.
Responsibilities:- Provide technical support to clients via phone, email, or in-person
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Install, configure, and maintain computer systems, networks, and other IT equipment
- Document and report on work completed to ensure compliance with company procedures
- Escalate issues to senior technical staff as needed
- Provide excellent customer service to internal and external clients
- Proven experience in IT desktop service environment
- Ability to follow instructions and procedures
- Excellent communication and interpersonal skills
- Basic literacy and numeracy skills
- Awareness of health and safety at work
We are a team of talented and ambitious professionals who drive growth by identifying and delivering top-quality IT talent for our Fortune 100, enterprise-level clients. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We would love to connect with you and explore how you can contribute to our team's success. Follow us on social media to stay up-to-date on open positions, career advice, and insider tips and tricks.
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IT Support Specialist
5 hours ago
Billerica, Massachusetts, United States Merge IT LLC Full timeJob Title: IT Support EngineerWe are seeking a skilled IT Support Engineer to join our team at Merge IT LLC. As an IT Support Engineer, you will be responsible for providing technical support to our clients and ensuring the smooth operation of their IT systems.Responsibilities:Provide technical support to clients via phone, email, or on-site...
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