Fleet Service Coordinator

18 hours ago


Atlanta, Georgia, United States City of Atlanta Full time
Fleet Service Writer Job Description

At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters, and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build, and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life.

We are seeking a skilled Fleet Service Writer to join our team. As a Fleet Service Writer, you will be responsible for coordinating and acting as a liaison between customers and service technicians when cars or other vehicles need servicing or repairs.

Key Responsibilities:
  • Ascertains automotive problems and services by listening to customer's description of symptoms, clarifying descriptions of problems, conducting inspections, test driving vehicles, checking vehicle maintenance records, and examining service schedules.
  • Verifies warranty and service contract coverage by examining records and documents, explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor.
  • Prepares repair work orders (WO) by describing symptoms, problems, and causes discovered, as well as repairs and services required, obtaining approval signatures, and opening (WOs) in the service center database.
  • Maintains customer rapport by explaining repairs and estimated vehicle return times.
  • Obtains and provides contact telephone numbers, answers questions and concerns, arranges towing and temporary transportation if needed.
  • Maintains automotive records by recording problems and corrective actions.
  • Updates job knowledge by participating in educational opportunities and by reading manufacturer's publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests and by exploring opportunities to add value to job accomplishments.
  • Completes daily reports and coordinates vehicle pickups.

Requirements:

We are looking for a highly skilled and detail-oriented individual with excellent communication and problem-solving skills. The ideal candidate will have knowledge of modern vehicle and equipment practices and the ability to multitask in a high-tempo office area to assist and solve customer needs.

What We Offer:

We offer a competitive salary and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Atlanta, Georgia, United States Fleet Services by Cox Automotive Full time

    Fleet Service Writer OpportunityFleet Services by Cox Automotive is seeking a skilled Fleet Service Writer to support the growth of our company. As a key member of our team, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our fleet maintenance services.Key Responsibilities:Provide accurate and...


  • Atlanta, Georgia, United States City of Atlanta Full time

    About the RoleWe are seeking a highly skilled Fleet Service Coordinator to join our team at the City of Atlanta. As a key member of our Public Works department, you will play a critical role in ensuring the smooth operation of our fleet services.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to our clients, responding to their...


  • Atlanta, Georgia, United States City of Atlanta, GA Full time

    About the RoleWe are seeking a highly skilled Fleet Service Writer to join our team at the City of Atlanta, GA. As a key member of our Public Works department, you will play a critical role in ensuring the smooth operation of our fleet services.Key ResponsibilitiesCoordinate and act as a liaison between customers and service technicians to resolve automotive...


  • Atlanta, Georgia, United States City of Atlanta Full time

    About the RoleThis position plays a critical role in ensuring seamless interactions between customers and service technicians at the City of Atlanta's fleet service center. As a Fleet Service Coordinator, you will act as a liaison between customers and service technicians, coordinating and scheduling servicing or repairs for vehicles.Key...


  • Atlanta, Georgia, United States City of Atlanta, GA Full time

    Fleet Service Writer Job DescriptionAt the City of Atlanta, GA, we are passionate about building and improving our community. Our police officers, firefighters, and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build, and improve our City's infrastructure. Our City planners help envision and shape...


  • Atlanta, Georgia, United States Fastwyre Broadband Full time

    Job Title: Facilities and Fleet CoordinatorFastwyre Broadband is seeking a highly organized and detail-oriented Facilities and Fleet Coordinator to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our facilities, real estate, and fleet operations.Key Responsibilities:Facilities Management:...


  • Atlanta, Georgia, United States Prestige Fleet Full time

    Prestige Fleet Services: A Leader in On-Site Truck and Trailer MaintenanceWe are a reputable company that understands the demands of modern fleet maintenance. Our team of skilled professionals provides exceptional customer service, equipped with top-notch mobile technicians, service trucks, and a competitive compensation package with excellent benefits.Key...


  • Atlanta, Georgia, United States Prestige Fleet Full time

    Prestige Fleet Services: A Leader in On-Site Truck and Trailer MaintenanceWe are seeking a skilled Fleet Maintenance Technician to join our team of outstanding professionals. As a mobile diesel mechanic, you will perform repairs and inspections on a variety of Class 6-8 trucks and trailers, ensuring our customers receive exceptional service.Key...


  • Atlanta, Georgia, United States Prestige Fleet Full time

    Prestige Fleet Services: A Leader in On-Site Truck and Trailer MaintenanceWe are seeking a skilled Fleet Maintenance Technician to join our team of outstanding professionals. As a mobile diesel mechanic, you will perform repairs and inspections on a variety of Class 6-8 trucks and trailers, ensuring our customers receive exceptional service.Key...


  • Atlanta, Georgia, United States Prestige Fleet Services Full time

    Job SummaryPrestige Fleet Services is seeking a skilled Fleet Maintenance Technician to join our team. As a key member of our mobile maintenance team, you will be responsible for performing repairs and inspections on a variety of Class 6-8 trucks and trailers.Key ResponsibilitiesPerform routine maintenance and repairs on diesel engines, brakes, electrical...


  • Atlanta, Georgia, United States City of Atlanta Georgia Full time

    Fleet Parts Supervisor Job DescriptionAs a key member of the Motor Transport Services team, the Fleet Parts Supervisor plays a critical role in ensuring the efficient acquisition, inventory management, and distribution of parts, equipment, and supplies.Key Responsibilities:Supervise and coordinate the purchasing and acquisition of parts, equipment, and...


  • Atlanta, Georgia, United States Fleet Repair Solutions Full time

    Job SummaryFleet Repair Solutions is seeking a highly organized and detail-oriented Parts Assistant to join our team. As a key member of our parts department, you will be responsible for managing inventory, processing deliveries, and providing exceptional customer service.Key ResponsibilitiesInventory Management: Maintain accurate and up-to-date inventory...


  • Atlanta, Georgia, United States City of Atlanta Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Fleet Services Assistant Director. This role will be responsible for assisting with the planning, directing, and coordinating of the vehicle and equipment maintenance program.ResponsibilitiesAssist with the operation of the Fleet Services Office, planning,...

  • Parts Coordinator

    4 weeks ago


    Atlanta, Georgia, United States Fleet Repair Solutions Full time

    Job SummaryFleet Repair Solutions is seeking a highly organized and detail-oriented Parts Assistant to join our team. As a key member of our parts department, you will be responsible for managing tool sign-ins/outs, maintaining a clean and organized work environment, and assisting with inventory management.Key ResponsibilitiesParts Management: Assist with...


  • Atlanta, Georgia, United States MV Transportation Full time

    Fleet Maintenance Manager Job DescriptionMV Transportation is seeking a highly skilled Fleet Maintenance Manager to oversee the day-to-day maintenance of our fixed route bus operation. The ideal candidate will have a strong background in managing maintenance functions, directing a team of technicians, and ensuring compliance with contractual requirements.Key...


  • Atlanta, Georgia, United States Fluid Truck Full time

    About the RoleWe are seeking a highly skilled and experienced Fleet Operations Manager to join our team at Fluid Truck. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our fleet of vehicles, providing exceptional customer service, and collaborating with our sales team to deliver a seamless customer...


  • Atlanta, Georgia, United States Georgia State University Full time

    Job Overview Position Title: Contract and Fleet SpecialistDepartment: Facilities Management ServicesSalary: Competitive salary range of $46,000 - $56,000 with comprehensive benefitsLocation: Atlanta CampusThe Facilities Management Services team is experiencing growth, and we are excited to welcome new talent to our organization. We value individuals who...


  • Atlanta, Georgia, United States City of Atlanta Georgia Full time

    Job Summary:The City of Atlanta Georgia is seeking a highly skilled and experienced Fleet Parts Supervisor to oversee the purchasing and acquisition, inventory, distribution, and salvaging of parts, equipment, and supplies for Motor Transport Services. This is a critical role that requires strong leadership and coordination skills to ensure the efficient...


  • Atlanta, Georgia, United States Partners Personnel Full time

    {"h1": "Fleet Broker Job Description", "p": "At Partners Personnel, we are seeking a skilled Fleet Broker to manage the entire asset life cycle, from procurement to remarketing. This role involves working with vendors, OEMs, and maintenance facilities to ensure assets meet our operational and financial needs.", "ul": [{"li": "Oversee asset-related processes...


  • Atlanta, Georgia, United States City of Atlanta Georgia Full time

    Fleet Parts Supervisor Job DescriptionAt the City of Atlanta Georgia, we are seeking a highly skilled Fleet Parts Supervisor to oversee the purchasing and acquisition, inventory, distribution, and salvaging of parts, equipment, and supplies for Motor Transport Services.Key Responsibilities:Supervise the ordering and receiving of parts, equipment, and...