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Service Manager

2 months ago

Toledo, Ohio, United States Chipotle Mexican Grill Full time

Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and safe environment. This role requires strong leadership and communication skills, as well as the ability to multitask and prioritize tasks effectively.

Key Responsibilities

  • Ensure that all food is prepared and served safely and to high quality standards
  • Train and develop front-of-house crew members to provide excellent customer service
  • Monitor and maintain a clean and organized restaurant environment, including the kitchen and dining areas
  • Address customer complaints and concerns in a professional and courteous manner
  • Assist with inventory management and ordering supplies as needed
  • Participate in ongoing training and development to improve skills and knowledge

Requirements

  • Previous experience in a fast-paced restaurant environment
  • Strong leadership and communication skills
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of food safety and quality control procedures
  • High school diploma or equivalent required

About Us

Chipotle Mexican Grill is a fast-casual restaurant chain committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients. We are dedicated to making our food more accessible to everyone while continuing to be a brand with a demonstrated purpose.