Customer Service Team Manager

4 weeks ago


Toledo, Ohio, United States Burlington Full time
Key Responsibilities:

As a Customer Service Lead at Burlington, you will be responsible for directing cashier coverage and customer flow at the front of lines to ensure efficient service. Additionally, you will assist the management team in communicating promotions and company updates to customers. Your duties will also include monitoring and validating returns, exchanges, check authorizations, voids, and other transactions. Furthermore, you will support training for cashiers and other team members to ensure they have the necessary skills to provide excellent customer service.

Benefits of the Role:

This role offers a unique opportunity to develop your leadership skills and work in a fast-paced retail environment. You will have the chance to work closely with the management team to drive sales growth and improve customer satisfaction. If you are a motivated and customer-focused individual who is looking for a challenging role, this could be the perfect opportunity for you.

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