Financial Aid and Accounts Coordinator

6 days ago

New Rochelle, New York, United States IONA UNIVERSITY Full time
About the Role

We are seeking a highly skilled and detail-oriented Student Financial Services Specialist to join our team at Iona University. As a key member of our Student Financial Services department, you will play a critical role in providing exceptional service to our students, staff, and community members.

Key Responsibilities
  • Accounts Receivable Management: Manage and collect past due balances, proactively communicating with students regarding their account status and reviewing accounts for existing and potential aid.
  • Debt Resolution: Actively pursue debts not within the current term, using discretion and independent judgment to settle past due balances and make specialized payment arrangements.
  • Customer Service: Provide information on various topics related to student financial services to students, staff, parents, and community members, in-person and via various communication methods.
  • Financial Planning: Conduct assessments of student needs and proactively engage students in conversation and financial planning related to their college experience.
  • Accounting and Refunding: Act as the primary point of contact for students, staff, and college departments in accurately receipting, recording, refunding, and balancing tuition payments and university revenues.
  • Dispute Resolution: Work closely with student financial services staff to research and resolve or redirect student disputes and appeals.
  • Process Management: Handle one or more district-wide processes related to core areas of responsibility, such as third-party payments, in-house payment plans, wire transfers, billing, outreach, returned check processing, credit card refunding, tuition insurance program administration, student health and tuition insurance waiver process, office mail, and e-mail.
  • Cashiering and Refunding: Perform complex cashiering and refunding functions for student accounts, ensuring familiarity with university payment, billing, and refund policies, institutional and FERPA confidentiality regulations, and Federal Title IV cash management regulations.
  • Discrepancy Resolution: Research and resolve discrepancies and/or disputes related to core areas of responsibility, providing appropriate referrals with supporting documentation as required.
  • Administrative Support: Assist with front desk coverage, various student financial services mailing, call, and outreach campaigns, including email merge messaging. Serve as Office Manager, ordering office supplies and stationery, and coding invoices for Accounts Payable.
  • Professional Development: Regularly upgrade and refresh knowledge and skills through required attendance at training sessions, student financial services functions, and staff meetings.
  • University Events: Participate in university events such as Orientation, Accepted Students Days, Open Houses, Move-In and Welcome Weekends, and Graduation Fair.
Requirements
  • Bachelor's degree and two years of experience.
  • Specific knowledge of university, local, state, and federal regulations regarding billing, payment, refunding, and confidentiality.
  • Ability to effectively communicate in oral and written form with a diverse customer base in a welcoming and friendly manner.
  • Ability to maintain accurate records.
  • Ability to defuse anger and resolve complaints/issues.
  • Ability to utilize various resources, such as handbooks, internet, regulations, etc., to research questions and find appropriate answers.
  • Skilled at explaining terms, concepts, and technology in plain language.
  • Skilled in the use of Student Information systems, word processing programs, spreadsheets, email, and other computer programs.
  • Skilled in using a computer and in data entry.

  • Financial Accountant

    2 weeks ago

    New Rochelle, New York, United States Creative Financial Staffing Full time

    We are looking for a meticulous and knowledgeable Accountant to become a part of our finance team at Creative Financial Staffing. This position plays a vital role in upholding financial accuracy and facilitating our grant management initiatives. The successful candidate will be responsible for ensuring efficient daily financial operations and enhancing the...

  • Financial Analyst

    2 weeks ago

    New Rochelle, New York, United States Creative Financial Staffing Full time

    Creative Financial Staffing is looking for a meticulous and skilled Financial Analyst to enhance our client's finance department. This pivotal role will report directly to the Chief Financial Officer and is essential for upholding financial accuracy while aiding in grant management initiatives. The successful candidate will facilitate efficient daily...

  • Financial Aid Advisor

    1 week ago

    New Rochelle, New York, United States IONA UNIVERSITY Full time

    Job OverviewLocationNew Rochelle, NYEmployment TypeFull TimeEducational RequirementAssociate's DegreeCompensation$30.22 per hourTravel RequirementsNo travel requiredWork ScheduleFlexiblePosition SummaryThe Financial Aid Counselor, under the supervision of the Assistant Director of Financial Aid, is responsible for delivering exceptional service to both...

  • Accounting Manager

    2 weeks ago

    New Rochelle, New York, United States Creative Financial Staffing Full time

    Creative Financial Staffing is looking for a meticulous and skilled Accountant to become a vital part of our finance department. This position will report directly to the CFO and is essential for upholding the financial accuracy and aiding in our grant management activities. The successful candidate will facilitate efficient daily financial operations and...

  • Financial Aid Counselor

    3 days ago

    New Rochelle, New York, United States IONA UNIVERSITY Full time

    Job SummaryWe are seeking a highly skilled and compassionate Financial Aid Counselor to join our team at Iona University. As a key member of our financial aid department, you will provide exceptional support to students and their families, ensuring a smooth and successful financial aid experience.Key ResponsibilitiesStudent Support: Provide personalized...

  • Financial Aid Counselor

    3 days ago

    New Rochelle, New York, United States IONA UNIVERSITY Full time

    Job SummaryWe are seeking a highly skilled and compassionate Financial Aid Counselor to join our team at Iona University. As a key member of our financial aid department, you will provide exceptional support to students and their families, ensuring a smooth and successful financial aid experience.Key ResponsibilitiesStudent Support: Provide personalized...

  • Financial Aid Compliance Coordinator

    1 month ago

    New York, New York, United States University of Delaware Full time

    Financial Aid Compliance CoordinatorJob no: 501055College / VP Area: VP for Enroll ManagementWork type: StaffLocation: Newark/HybridCategories: Student Affairs & Services, Full TimePay Grade: 29ELocation: Newark/HybridCONTEXT OF THE JOB:The Financial Aid Operations Compliance staff is responsible for monitoring Federal and State regulations pertaining to...

  • Graduate Financial Aid Counselor

    4 days ago

    New Rochelle, New York, United States IONA UNIVERSITY Full time

    About the RoleWe are seeking a highly skilled and experienced Graduate Financial Aid Counselor to join our team at Iona University. As a key member of our financial aid department, you will be responsible for providing exceptional customer service to prospective and current graduate students, analyzing financial aid applications, and awarding financial aid...

  • Director of Financial Aid

    4 weeks ago

    New York, New York, United States Pillar College Full time

    Pillar College is New Jersey's only Evangelical Christian College, and we are looking for a mission-aligned, purpose-driven, strategic, professional, team-builder, who is hands-on and willing to dig in and help build a world-class Financial Aid team, to provide our students with an outstanding experienceIf that's you, apply nowSUMMARY:The Director of...

  • Director of Financial Aid

    3 weeks ago

    New York, New York, United States PILLAR COLLEGE INC Full time

    Pillar College is New Jersey's only Evangelical Christian College, and we are looking for a Mission aligned, Purpose-driven, Strategic, Professional, Team-builder, who is hands-on and willing to dig in and help build a world-class Financial Aid team, to provide our students with an outstanding experienceIf that's you, Apply nowSUMMARY:The Director of...

  • Student Financial Aid Coordinator

    1 week ago

    New Brunswick, New Jersey, United States Rutgers University Full time

    Position Overview:The Student Assistant – Financial Aid Coordinator role at Rutgers University is designed to provide essential administrative support within the Financial Aid Office.Key Responsibilities:As a Financial Aid Coordinator, your primary responsibilities will include:Offering administrative assistance to the Financial Aid office, which...

  • Financial Accountant

    1 week ago

    New York, New York, United States Hire Point Recruiting Full time

    Job OverviewPRIMARY DUTIES:Manage daily financial activities, including managing accounts payable, accounts receivable, payroll processing, and oversight of the general ledger.Prepare and ensure the accuracy of financial documents, such as balance sheets, income statements, and cash flow reports.Oversee the month-end and year-end closing procedures.Generate...

  • Financial Accountant

    2 weeks ago

    New York, New York, United States Creative Financial Staffing Full time

    About Creative Financial Staffing:Creative Financial Staffing is collaborating with a distinguished non-profit entity that is in search of a dedicated Accountant to enhance their financial team.Organization Highlights:Well-established non-profit organization with an operational budget exceeding $100 million.Focuses on vital areas such as community service,...

  • Financial Accountant

    2 weeks ago

    New York, New York, United States Creative Financial Staffing Full time

    About Creative Financial StaffingCreative Financial Staffing is collaborating with a distinguished non-profit entity that is in search of an Accountant to enhance their financial team.Organization OverviewStable non-profit organization with an operating budget exceeding $100 millionFocuses on community development, educational initiatives, family assistance,...

  • Student Accounts Coordinator

    1 day ago

    New Rochelle, New York, United States IONA UNIVERSITY Full time

    Job SummaryThe Student Accounts Coordinator plays a vital role in providing exceptional customer service to students, parents, and other visitors to the SFS offices. This position is responsible for managing the monthly payment plan, processing transactions, and responding to inquiries.Key ResponsibilitiesManage the monthly payment plan, ensuring accurate...

  • Financial Accountant

    2 weeks ago

    New York, New York, United States Creative Financial Staffing Full time

    About the Organization:Creative Financial Staffing collaborates with a distinguished non-profit entity that is in search of an Accountant to enhance their financial team.Key Highlights of the Organization:Stable non-profit with an operating budget exceeding $100 million.Dedicated to community service, educational initiatives, family assistance, and health...

  • Financial Accountant

    2 weeks ago

    New York, New York, United States Creative Financial Staffing Full time

    About the Organization:Creative Financial Staffing collaborates with a well-established non-profit entity that is in search of an Accountant to enhance their financial team.Key Highlights:Stable non-profit organization with an operating budget exceeding $100 million.Focus on community service, educational initiatives, family assistance, and health-related...

  • Financial Accounting Manager

    2 weeks ago

    New York, New York, United States Trusteer Financial Full time

    Job OverviewAbout Trusteer FinancialTrusteer Financial is a specialized consulting firm dedicated to delivering comprehensive solutions and staffing support in the realms of Accounting, Tax, CFO Assistance, and Advisory Services. We cater to businesses across various growth stages, operating from key locations including Boston and New York. Our expertise...

  • Financial Accountant

    2 weeks ago

    New York, New York, United States Creative Financial Staffing Full time

    Creative Financial Staffing is collaborating with a distinguished non-profit entity in search of an Accountant to enhance their financial team.About the Organization:Well-established non-profit organization with an operating budget exceeding $100 million.Focuses on vital areas such as community service, educational initiatives, family assistance, and health...

  • Recruitment Coordinator

    6 days ago

    New Rochelle, New York, United States Creative Financial Staffing Full time

    About the CompanyCreative Financial Staffing is a leading staffing agency specializing in financial and administrative placements. We are committed to providing exceptional service to our clients and candidates.About the RoleWe are seeking a highly motivated and organized Part Time HR Coordinator to join our team. The successful candidate will be responsible...