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Patient Service Representative

4 weeks ago


Louisville, Kentucky, United States Serenity Healthcare, LLC Full time
Front Desk Receptionist Job Description

We are seeking a highly organized and professional Receptionist to join our team at Serenity Healthcare, LLC. As the first point of contact for our patients, you will play a crucial role in ensuring a smooth and efficient operation of the clinic.

Key Responsibilities:
  • Patient Greeting and Check-in: Greet patients and visitors warmly, creating a positive and welcoming environment.
  • Front Desk Management: Manage patient check-in and check-out procedures, including collecting necessary documentation and processing payments.
  • Patient Records: Maintain and update patient records with accuracy and confidentiality.
  • Communication: Coordinate with healthcare providers and staff to ensure seamless patient flow and communication.
  • Administrative Tasks: Assist with administrative tasks such as filing, data entry, etc.
Requirements:
  • Education: High school diploma or equivalent required; associate degree or higher preferred.
  • Technical Skills: Proficiency in Microsoft Office and familiarity with electronic health record (EHR) systems.
  • Work Environment: Ability to handle multiple tasks and work efficiently in a fast-paced environment.
  • Personal Qualities: Compassionate, patient-focused, and a team player.
Why Work with Us:
  • Supportive Environment: Opportunity to work in a supportive and patient-centered environment.
  • Competitive Compensation: Competitive compensation and benefits package.
  • Professional Development: Professional development and training opportunities.
  • Meaningful Impact: A chance to make a meaningful impact on patient care.

Serenity Healthcare, LLC is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success. We are committed to creating a welcoming and supportive environment for our patients, ensuring they receive the highest standard of care.