Patient Service Representative
6 days ago
Axia Women's Health is a leading women's health care group in the United States, dedicated to creating a more caring and connected community. With nearly 500 providers and 200 care center locations across five states, we're committed to exceptional care in obstetrics, gynecology, fertility, and more.
About the RoleWe're seeking a Medical Receptionist to join our team at our locations in Mount Laurel, NJ, Hammonton, and Turnersville, NJ. As a key member of our team, you'll be responsible for greeting patients, activating patient files, and providing support to patients and medical staff.
Key Responsibilities- Answer telephone calls and route them appropriately
- Greet patients and visitors, directing them to the correct waiting areas
- Collect and record copays, explain financial requirements to patients
- Perform registration functions for new and existing patients
- Verify insurance and billing balances, referrals, and medical records
- Adhere to infection control and confidentiality policies through HIPAA compliance
- Adapt to changing priorities and business needs
- Be flexible and able to multitask
- Provide great customer service
- Work in a fast-paced, innovative environment
- Focus on team goals over individual goals
We offer a range of benefits to support your well-being and career growth, including:
- Immediate 401(k) matching contribution
- Generous PTO offering
- Choice of medical insurance plans
- Access to Axia providers at little to no cost
- Free counseling for colleagues and family members
We're an equal opportunity employer, committed to creating a community where our colleagues and patients feel empowered to be their authentic selves.
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