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Customer Service Representative I

2 months ago

Laurel, Montana, United States Canon U.S.A., Inc. Full time
About the Role

Canon Financial Services in Mount Laurel, NJ is seeking a Customer Service Representative I who will provide professional, courteous, responsive, and accurate service to customers in harmony with the Canon Brand image.

This is a full-time position with a hybrid work schedule, requiring in-office attendance on Tuesdays and Wednesdays, and the option to work from home the remainder of the week.

The ideal candidate will have 1 year of customer service/call center experience, strong verbal and written skills, and basic knowledge of Microsoft Office products.

Responsibilities include providing routine customer service billing support, answering incoming phone calls, emails, and mail, and maintaining customer portfolio integrity.

The company offers a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, and educational assistance.

We are an equal opportunity employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates.

About You: The Skills & Expertise You Bring

- 1 year of Customer Service/call center experience required
- Strong verbal and written skills
- Basic knowledge level of Microsoft Office products

Company Overview

About our Company - Canon Financial Services, Inc. (CFS) is a wholly-owned subsidiary of Canon U.S.A., Inc. Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.

We are dedicated to our Kyosei philosophy of social and environmental responsibility.

For more information, please visit our website at https://www.usa.canon.com.

We are an equal opportunity employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates.

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#PM19 #LI-AV1 #CUSA #LI-HYBRID