Property Restoration Supervisor

2 months ago

Columbia, South Carolina, United States SERVPRO Full time
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunities for career advancement
  • Vision insurance
About Us: We are SERVPRO of Richland County, a recognized leader in the field of property disaster recovery. From the initial clean-up to comprehensive rebuilds, we are dedicated to supporting our clients throughout the entire process. Our longstanding reputation in the industry speaks to our commitment to excellence. Are you passionate about assisting individuals during challenging times? If so, consider joining our team as a Crew Chief. In this role, you will have the opportunity to make a significant impact every day. Our mission is to help restore fire and water damage, making it “Like it never even happened.”

We are looking for a motivated individual who thrives in demanding environments, enjoys engaging with new people, possesses strong communication skills, enjoys leading teams, and excels at multitasking. If you are reliable and enthusiastic about consistently surpassing expectations, you might be the ideal candidate for us.
As a valued member of the SERVPRO team, you will receive a competitive wage along with opportunities for professional growth.
Job Responsibilities:
  • Oversee and execute projects in accordance with SERVPRO protocols.
  • Respond to service requests, establish efficient workflows, and coordinate job requirements.
  • Complete job documentation and supervise production tasks.
  • Monitor projects from initiation to completion.
  • Adhere to and enforce safety regulations on-site.
  • Build and maintain relationships with both commercial and residential clients, as well as insurance representatives.
Key Responsibilities:
  • Clarify processes and address customer inquiries.
  • Monitor and respond to customer feedback to ensure satisfaction.
  • Clearly communicate expectations to Production Technicians and oversee their work.
  • Execute production tasks as scheduled while ensuring quality standards.
  • Identify safety risks and implement control measures to protect workers and occupants.
  • Quickly resolve issues as they arise.
  • Maintain accurate job documentation for complete project records.
  • Manage project costs effectively.
  • Safeguard equipment and materials by using them appropriately.
  • Keep vehicles, equipment, and storage areas clean and organized.
Qualifications:
  • Strong work ethic, high energy, and a commitment to excellence.
  • Positive team-oriented attitude; we work hard and enjoy what we do.
  • Leadership abilities to guide team members.
  • Eagerness to learn and enhance your skills with growth opportunities.
  • Background in demolition, construction, or restoration preferred.
  • Proficient written and verbal communication skills.
  • High school diploma or GED required.
  • Availability to work nights and weekends, with on-call restoration opportunities.
  • Willingness to travel locally.
  • Valid driver's license with a clean driving record.
  • Reliable transportation.
  • Ability to pass a background check with no felony convictions.
Physical and Work Environment Requirements:
  • Ability to regularly lift 50 pounds and up to 100 pounds with assistance.
  • Exposure to various chemicals.
  • Capability to stand, walk, and drive for extended periods.
  • Ability to climb ladders and work at heights.
  • Comfort working in confined spaces.
  • Repetitive physical tasks including pushing, pulling, lifting, and carrying.

We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Envision yourself here, realizing your potential.

At SERVPRO, you can make a meaningful difference in people's lives every day. We are seeking self-motivated, proactive, responsible, and service-oriented individuals to join us in our mission of assisting customers during their most challenging moments by restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises nationwide, finding rewarding career opportunities with SERVPRO is simple. We look forward to your interest.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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