Field Installation Specialist

1 day ago

Santa Clara, California, United States Sail Internet Full time
Job Summary

Sail Internet is seeking a skilled Field Installation Technician to join our team. As a key member of our installation team, you will be responsible for performing site surveys, installing equipment, and configuring radios, antennas, and routers.

Our ideal candidate is a detail-oriented individual with excellent customer service skills and the ability to work independently with minimal supervision. You will be responsible for installing and maintaining fixed-wireless technologies, including rooftop surveys and installations, and working with customers to resolve any issues that may arise.

Responsibilities:

  • Perform rooftop surveys and complete field installations of fixed-wireless radios
  • Install various types of roof mounts, including tripods and non-penetrating roof mounts
  • Installation and termination of standard Ethernet and Power over Ethernet cabling and conduit
  • Broadband wireless installations and repairs
  • Working with small power tools (drills, tree trimmers, etc)
  • Mount and aim microwave radios
  • Respond to service calls and perform high-level troubleshooting for wireless radios, and physical hardware/cabling issues
  • Professional and effective communication skills with customers and internal employees

Requirements:

  • High School Diploma or GED required
  • Possess a valid driver's license and good driving record
  • Minimum of 2-years field installation/service experience
  • Dependable and reliable
  • Strong customer service skills and people oriented
  • Professional communication skills
  • Self-motivated, detail-oriented, and organized
  • Basic computer skills and comfortable operating electronic devices
  • Understanding of electronics, computers and routers with a mechanical aptitude and troubleshooting skills
  • Availability for a flexible work schedule as needed
  • Effectively work on jobs independently with minimum supervision
  • Accomplish multiple tasks where only limited standardization exists
  • Knowledge and experience with construction techniques, networks and telecommunication issues
  • Effective English communication, interpersonal, and organizational skills.
  • Proficient in the operation of a cell phone, laptop, and related applications such as email clients, and web browsers
  • Ability to safely climb and descend 40 ft. ladders
  • Must comply with OSHA and other safety-related weight limit requirements for ladders and bucket trucks
  • At least 18 years of age and eligibility to work in the United States

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