Field Installation Specialist
1 day ago
Sail Internet is seeking a skilled Field Installation Technician to join our team. As a key member of our installation team, you will be responsible for performing site surveys, installing equipment, and configuring radios, antennas, and routers.
Our ideal candidate is a detail-oriented individual with excellent customer service skills and the ability to work independently with minimal supervision. You will be responsible for installing and maintaining fixed-wireless technologies, including rooftop surveys and installations, and working with customers to resolve any issues that may arise.
Responsibilities:
- Perform rooftop surveys and complete field installations of fixed-wireless radios
- Install various types of roof mounts, including tripods and non-penetrating roof mounts
- Installation and termination of standard Ethernet and Power over Ethernet cabling and conduit
- Broadband wireless installations and repairs
- Working with small power tools (drills, tree trimmers, etc)
- Mount and aim microwave radios
- Respond to service calls and perform high-level troubleshooting for wireless radios, and physical hardware/cabling issues
- Professional and effective communication skills with customers and internal employees
Requirements:
- High School Diploma or GED required
- Possess a valid driver's license and good driving record
- Minimum of 2-years field installation/service experience
- Dependable and reliable
- Strong customer service skills and people oriented
- Professional communication skills
- Self-motivated, detail-oriented, and organized
- Basic computer skills and comfortable operating electronic devices
- Understanding of electronics, computers and routers with a mechanical aptitude and troubleshooting skills
- Availability for a flexible work schedule as needed
- Effectively work on jobs independently with minimum supervision
- Accomplish multiple tasks where only limited standardization exists
- Knowledge and experience with construction techniques, networks and telecommunication issues
- Effective English communication, interpersonal, and organizational skills.
- Proficient in the operation of a cell phone, laptop, and related applications such as email clients, and web browsers
- Ability to safely climb and descend 40 ft. ladders
- Must comply with OSHA and other safety-related weight limit requirements for ladders and bucket trucks
- At least 18 years of age and eligibility to work in the United States
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