Valet Parking Attendant

5 hours ago

Pismo Beach, California, United States Ace Parking Full time
About Us

Ace Parking is a leading parking management expert with over 72+ years of experience. We recognize that our people are the key to our success and strive to create a positive and thriving work environment.

Culture

We have a strong, distinctive culture that is built on shared values, including accountability, communication, family, exceptional service, and profitability. Our team members are committed to delivering top-notch customer service and enhancing the profitability of our operations.

About the Position

We are seeking individuals who can contribute directly to our commitment to delivering exceptional customer service and enhancing the profitability of our operations. The duties of this role include:

Accountability
  • Promptly and safely park and retrieve vehicles following company policies and procedures.
  • Maintain accurate records of parked vehicles and ensure keys are securely stored.
  • Adhere to company policies and safety guidelines at all times.
Communication
  • Greet guests warmly and professionally, establishing a positive first impression.
  • Effectively communicate parking procedures and fees to guests.
  • Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
  • Coordinate with fellow team members to ensure efficient service delivery.
Family
  • Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
  • Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
  • Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
  • Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
  • Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
  • Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.
Profitability
  • Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
  • Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About You

To be successful in this role, you should possess the following experience and attributes:

  • High school diploma or GED.
  • Excellent communication and interpersonal skills.
  • Strong sense of accountability and responsibility.
  • Ability to work effectively in a team environment.
  • Exceptional customer service skills.
  • Reliable, friendly, and ability to create a lasting impression.
  • Physical ability to move quickly and lift heavy items (up to 50 lbs.).
  • Previous valet or customer service experience is a plus.
What We Can Offer You

We offer a competitive hourly rate of $17 plus tips, as well as medical, dental, vision, life insurance coverage for full-time employees. We also offer flexible spending accounts, vacation/sick time, holiday time, and discount programs.

Ace Parking is committed to the full inclusion of all qualified individuals and is an equal opportunity employer. We ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email us at [sjt](mailto:sjt).

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